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Android phone lost or stolen? So get it back



It can happen in seconds: you leave your phone at a counter in the store and walk away, or someone pushes you on the street and picks your phone out of a bag or bag.

Lose A telephone, whether through theft or a genuine mistake, is an exhausting experience. Not only will your access to the rest of the world be cut off, but your phone will contain some of your most personal information.

If your phone disappears, do not panic! Every Android phone has built-in tools that make it easy to block and track a lost phone. First, however, you must take a few steps to prepare for success.

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How to find your Android phone lost



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Be prepared

Create a secure screen lock screen

Do yourself a favor and enable authentication with passcode and fingerprint. Do yourself another favor and do not use face detection on your Android device.

The technology used for face detection on most Android devices is easily trivial with something as simple as a photo of your face. Facial authentication could become safer if adds Android Q official support for secure Face ID-like authentication to Android as reports suggest.

Next. Create your passcode and set up fingerprint authentication in the Security Settings section of the app settings. I know that scanning a fingerprint or entering a PIN code every time you want to use your phone can be uncomfortable, but the notion that someone can access your photos, bank apps, emails and the rest Having your personal information is downright scary. [19659003] An additional step in unlocking your phone is worth the effort when considering the potential impact of disclosing your personal information to a stranger.

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by Google Find My Device

<img src = "https://cnet2.cbsistatic.com/img/xrxrtFYCSDPbB2aXX0wuydK5A8A=/2019/04/18/ ca64a4d5-4a06-4616-bd9d-c6bf6c777757 / google-find-my-device.jpg "class =" http://www.cnet.com/ "alt =" Make sure Google's Find My Device is enabled by Google


Screenshots of Jason Cipriani / CNET

Every time you sign in to an Android device with a Google Account, Find My Device is already enabled. Find My Device is what you should use if your phone is lost to track, lock, and delete remotely.

You can verify that "Find My Device" is enabled by opening the Settings app and going to Security & Location > My Device . If your device does not have a security and location option, you can search for Google > Security > My Device .

Looking for my device to be turned on. If not, move the switch to at and exit the Settings app.

Samsung's Find My Mobile

 Samsung Find-my-Mobile

If you're signed in to your Samsung account with a Galaxy phone, you should feel fine. However, it is a good idea to check this again.


screenshots of Jason Cipriani / CNET

If you own a Samsung phone, you can and should set up the Samsung Find My Mobile service in addition to Google's Google Find My Device service. It not only gives you a backup service to track down a lost phone, but also tools that Find My Device does not have.

Using the Samsung service, for example, forcing remote backups or searching for someone has replaced your SIM card. You must have a Samsung account to use Find My Mobile.

On your Samsung phone, open the Settings app and go to Biometrics and security > Find My Mobile . If you signed in to your Samsung account during the initial setup of the device, Find My Mobile should already be enabled. If this is not the case, take a few seconds to sign in to your Samsung account and activate "Find my phone".

Lock Remote, Track a Lost Phone

"Search My Device"

Play a sound, lock your phone, or delete it with the "Search My Device" site.


Screenshot by Jason Cipriani / CNET

To use the Android Backservice, remember one thing: android.com/find. This website will take you to the unfortunate event of losing your phone. Make sure you sign in to the same Google Account associated with your Android phone.

Not near a computer? You can use another Android device and the Find My Device app, which you need to download separately from the Play Store. Immediately after logging in to the site or app, Google will try to find your phone.

A notification is sent to your phone to find out who has it being tracked. Use the menu on the left side of the Find My Device site to play a sound (useful if you have mistaken it at home!), Lock the device, or completely erase the device.

If you select Secure Device, the lock is activated On the lock screen, display a message of your choice and log out of your Google Account. Do not worry, you can find the phone even when it's locked. If you use Google Pay for mobile payments, locking your phone will prevent someone from making a purchase with your phone.

If you use the Delete Device feature, you will no longer be able to track the phone if it has been deleted. Reserve this feature as a last resort.

If the thief turns off your phone, you will not be able to track it until it turns back on and has a cellular or Wi-Fi connection. Google will send you an email as soon as your device is found.

Samsung Users

Samsung's Find My Mobile has many options to track and control a lost phone.


Screenshot by Jason Cipriani / CNET

Samsung Galaxy owners have the advantage that they use the corresponding services of Google or Samsung to find a lost device. However, I recommend to use Samsung's offer. As you will see below, the extra features are invaluable.

To track a lost device with Samsung's service, you must visit findmymobile.samsung.com. There is no companion app, so you must use a mobile browser on another phone or computer.

Log in with your Samsung account and select your lost device on the left side of the screen. A map will show you where your phone is, and a menu of options will be displayed on the right side of the screen.

Start by locking the phone. This displays a personalized message on the lock screen, and your Samsung pauses Pay cards and prevent the phone from turning off.

Then back up your phone. If you lose it forever, you should have a recent backup of your phone. If the phone moves locations, use the Track Locate feature.

If you enable this feature, your phone will be tracked every 15 minutes. Finally, activate the option "Extend battery life". This disables almost everything outside of the location tracking.

Do not confront thieves

If your phone is stolen and you can track it Do not try to fix it yourself. This could cause you or someone else to get hurt, and despite the importance of a phone, it just is not worth it.

Instead, contact local law enforcement agencies to let them know you need help locating a lost or stolen phone

Contact your wireless service provider and apply for insurance

  Google Pixel 3 and Pixel 3 XL

If it turns out you can never get your phone back, contact your mobile service provider and report your phone as lost or stolen. When you do this, the phone from the mobile operator's database is blacklisted so another person can not use it.

When you call, your mobile operator also wants to suspend your service. This is a good idea if you want to prevent someone from using your phone. But keep in mind that if you are still tracking your lost phone, you lose a mobile connection. If the phone is not registered on a Wi-Fi network, you will not be able to track it

If you're paying for your mobile phone, you'll need to file an application and pay the deductible to get a replacement phone. Start the insurance application process through your carrier, who will then probably redirect you to the third-party insurance company that replaces your phone.

Good luck! We hope you never have to go through the emotional roller coaster by losing a phone, tracking it, and trying to get it back.


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