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Home / Tips and Tricks / Are you concerned about the privacy of Amazon Echo? You can do the following

Are you concerned about the privacy of Amazon Echo? You can do the following



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Is Alexa always listening?


Chris Monroe / CNET

Security researchers have recently found malicious apps that can listen in on their echo speaker. And this is not the first privacy case ̵

1; since we first got to know Amazon's echo devices, the company has been questioned by consumers who have privacy concerns regarding the microphones that are always on Your orders are waiting. Alexa users became even more alarmed when they discovered that Amazon stores their audio recordings which were reviewed by Amazon employees .

During the Amazon event in September, SVP Dave Limp addressed the issues saying, "We'll take care of it, and privacy is absolutely fundamental to everything we do in and around Alexa."

To this end, the gigantic technology company added new commands with which users know exactly what information Alexa collects and facilitates deletion of voice recordings . There are also some new security features for the camera of the Echo Show ($ 230 on Amazon) (This is the Amazon Echo ($ 70 on Amazon) with the screen) to keep people from worrying.

If Amazon's new privacy measures are not enough for you, read these answers to protect your privacy.

Can the Alexa skills listen to me?

Recently, security researchers discovered malicious abilities using the Unicode string – which is unpronounceable. As a result, your speaker listens and waits for you to say the magic word so the app can listen to you. The researchers have found that the apps have been removed, but you should still be wary of which apps you download.

Go through your skill settings in the Alexa app and disable all those you have not used for a while. Read the reviews for apps that you're not sure were found to have any annoying issues.

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You must enable deletion by voice in the Alexa app before you can use the privacy feature.


Screenshots of Jason Cipriani / CNET

Managing and Deleting Audio Recordings on Your Amazon Echo

You can view the audio recordings of your Alexa commands and delete in the Alexa app . Or you can ask Alexa to delete your recordings. However, you must first enable the setting. Then you can say "Alexa, delete what I just said" or "Alexa, delete everything I said today".

You can also manage your Alexa data in the app and choose to automatically delete records after three or 18 months. Switch to your Alexa privacy settings and enable Automatically delete images .

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Here's what Amazon says about privacy from Alexa one …



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Do Amazon employees know what I am saying at all times?

The Amazon Echo does not start recording until you give Alexa a command. As soon as you say the word like Alexa or Echo, the audio recording will start and be saved in the Alexa app on your phone. The transcripts and voice recordings are then uploaded to Amazon servers for processing. If you do not want your echo to always hear the wake-up word, turn off the microphone by pressing the microphone mute button on top of the device.

Amazon indicates that the transcripts are manually reviewed and annotated A fraction of one percent of Alexa requests helps improve the language wizard. However, you can disable this feature and prevent Amazon employees from listening to your recordings .

Go to Settings > Alexa Privacy Policy > Manage Your Alexa Data > Disable the setting Use voice recording to listen to Amazon To improve services .

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Press the microphone button to turn off the microphone.


Ian Knighton / CNET

How can I be sure that the camera of my Echo Show does not record me?

If you own one of the earlier Echo Show devices, such as the first and second generation, these are not equipped with the privacy shutter button – but you can disable the camera by pressing the Off button. You will know that it is off when the red light comes on.

The lens is not covered, but you can always glue a sticker or thick tape over the lens if it bothers you.

The Echo Show 5 (90 USD on Amazon) or the new Echo Show 8 have built-in privacy covers that cover the lens when not in use.

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Chris Monroe / CNET

Does Amazon Echo Show use facial recognition?

Unlike Google Nest Hub Max Amazon Echo Show does not use face recognition to know you are – though it's worth noting Amazon has an optional face recognition service called Rekognition which allows you to add image and video analysis to your applications.

Amazon also owns Ring, a company for bell monitoring cameras that has considered in the past to give video ringing face recognition. This company has also recently received heat because of its controversial partnerships with some police departments.

Can other users see on my echo account what I ask of Alexa?

Everything Alexa asks for is stored in the Alexa app as transcripts and voice notes. So if you share the app with others, they'll be able to see every command you've given Alexa. If you are worried that someone will see what you have said, eg. For example, if you have asked Alexa to buy a gift, immediately delete the transcripts (see the first section above).

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If you share your echo account with others, they can see everything you tell Alexa.


Chris Monroe / CNET

I connected Alexa with personal services. Is it safe?

If you use Alexa to access your bank account information or connect to your home security system ($ 44 on Amazon) you're probably wondering what's stopping someone from doing so to access this information. Fortunately, for most banking services, you need to create a PIN code for security reasons so that only you have access to your bank account details.

Look for a security system that allows you to use a personal code so only you or other household members can turn off the alarm. If your security system does not have a PIN feature, keep your echo away from doors and windows to prevent outsiders from accessing – or better, get another security system .

Want to know more about your Amazon Echo? Take a look at these 10 weirdest things you can do by Amazon Echo and these 5 startling things that you did not know your Amazon echoed them .

Originally released earlier this month. Updated to add new information to malicious apps.

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