Like Netflix and other streaming platforms, Disney + caters to multilingual and hard of hearing customers by offering closed captioning for its films and TV shows. If you want to enable, disable, or customize the subtitles in Disney +, here’s what you need to do.
Enable or disable closed captions on Disney +
Subtitles are available for all major Disney + TV shows and movies. You can turn them on or off while playing on Disney + in your web browser, the Disney + mobile app, or on other platforms such as Apple TV.
While the instructions vary a bit, the Disney + experience is very similar on almost all platforms, from game consoles to smart TVs. If your own platform isn̵
In your web browser
To enable or disable subtitles on the Disney + website, you must first play something from Disney + in your web browser.
Hover over a movie or TV show playing in your browser to see the playback controls. Click the Voice Control button (shaped like a keyboard) in the upper right corner.
This will display the audio and subtitle options for the content being played. By default, subtitles are disabled.
To enable them, scroll through and select one of the available languages in the “Subtitles” category. In your video, the subtitles will appear instantly in the language you choose.
To turn off subtitles, repeat the steps above and choose Off from the Subtitles list instead. This will remove them from your video.
On iPhone, iPad or Android devices
If you are using an Android mobile device or have an iPhone or iPad, the playback screen will appear similar to that used on the Disney + website.
To turn closed captions on or off, start playing a video, then tap the voice control icon that looks like a keyboard in the upper right corner. From the “Subtitle” category, select the subtitle language that you want to activate (e.g. “German” for German).
If you’ve already turned on subtitles, choose Off instead.
On other platforms
Other platforms have different interfaces, but you can access the subtitle menu while watching Disney + movies and TV shows.
For example, enabling Disney + Closed Captions on Xbox One or PlayStation 4 follows a similar pattern as above by accessing the voice control icon and selecting an available language.
However, on an Apple TV, swiping down with your remote gives you access to the menu where you can turn closed captions on or off from the Captions tab.
How to customize subtitles on Disney +
It is possible to customize the subtitles displayed in Disney + videos so that you can change the font, color and overall design of the subtitles.
However, this is only possible if you are playing Disney + content in your web browser. At the time of writing, you are unable to customize the subtitles displayed on the Disney + mobile app or the Disney + app on other platforms.
To do this, start by playing a movie or TV show on the Disney + website. During playback, hover over the video content to display the playback controls, then select the Voice Control icon in the upper right corner (shaped like a keyboard).
This will bring up the audio and subtitle options.
To customize your subtitles, click the Settings Gear icon on the right.
The Subtitle Styling menu appears. From here you can choose a new font from the Font drop-down menu.
Any changes you make can be previewed in the menu at the top.
You can also set the font color, size and opacity settings using the options provided.
Other changes, including the ability to set a title frame, background color and opacity, and window color and opacity, are also available.
Change these settings according to your wishes and requirements.
If you’d like to reset your subtitles to the Disney + default style, click the “Reset to Defaults” button at the bottom of the menu.
Any changes you make to your subtitles will be applied automatically.