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Everything you need to know



  Vodafone logo from IFA 2018.

Getting a phone from a network operator has many advantages. First, you do not have to figure out where to buy the phone. More importantly, with monthly installment plans, you can hold the latest flagships in your hands without breaking the bank. Unfortunately, devices purchased from a network operator are usually tied to that particular network. Fortunately, it is relatively quick and easy to unlock these phones. If you want to unlock your Vodafone UK phone, do the following:

Do not miss: Vodafone UK Network Verification | Best phones under £ 500 in the UK


Can any Vodafone phone be unlocked?

The good news is that every Vodafone customer in the UK can unlock their phones. In some cases, your device may already be unlocked.

The easiest way to check if this is the case is to use a SIM card from another network. If the phone can connect, it is unlocked. If this is not the case, you will be asked to enter a Network Unlock Code (NUC). This can also be referred to as Network Unlock PIN (NUP) or Network Control Key (NCK).


How to Unlock Your Vodafone UK Telephone

To receive the NUC, you only need to fill in the . Request form for the network activation code. However, there are some conditions that you must meet depending on the type of plan.

Pay Monthly

  • You must ensure that at least three monthly bills have been paid. [19659013] Make sure that no balance is due.
  • The current SIM card (current phone number associated with the phone) should be used for at least 30 days with the phone you want to unlock.
  • The phone should not be reported as lost or stolen.
  • Your request will be rejected if you have requested 3 or more NUCs in the last 12 months.

Pay as you go or VOXI plans.

  • The current SIM card (current phone number) should be used with the phone you want to unlock for at least 30 days.
  • The phone should not be reported as lost or stolen.
  • Your request will be rejected if you have requested 3 or more NUCs in the last 12 months. [19659017] Small Business Account
    • The current SIM card (current phone number) should be used with the phone that you want to disable lock for at least 30 days.
    • The phone should not be reported as lost or stolen.
    • Your request will be rejected if you have requested 3 or more NUCs in the last 12 months.

    Note the following. If your phone is connected to a large business account, you can not use the NUC Request Form. You must contact your account manager instead.


    How long does it take and how much does it cost?

    After submitting the form, it may take up to 10 days for you to receive the unlock code for the network. This usually happens when Vodafone has to contact the phone manufacturer to get the code. If not, you can receive the code within 48 hours.

    As long as you meet all the above conditions, unlocking your phone is free.


    Other Useful Information to Remember

    • When completing In this case, you must provide your account information and the IMEI code of the device you want to unlock. Select * # 06 # * to find the IMEI number. Alternatively, you can go to Settings> About Device> Status> IMEI Information (The steps may differ slightly depending on the phone.)
    • Find phone-specific instructions for entering the NUC on your device.
    • The obtained network unlock code works only for the device for which you provided the information.
    • Note that you have limited attempts to successfully enter an unlock code. Make sure you enter the information correctly, and note that NUCs are case-sensitive.

    Unlocking a used Vodafone phone

    • If you bought a second-hand device or received one from a family member, the easiest thing to do is to get them to unlock the device first. It does not matter if they have changed devices or left Vodafone. You should still be able to get an unlock code for the network.
    • If you purchased the phone from a third-party store, Vodafone must verify and confirm that the phone is actually yours. The best way to do this is to receive a pay-as-you-go SIM card and use it for 30 days. You can then send the NUC request form.

    That's all you need to know to unlock a Vodafone UK phone! More information about the UK can be found below.


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