Product delays are never good, but in the case ofSamsung's first foldable phone, it's devastating. Forty-two days ago, the Galaxy Fold was set to go on sale and become the first cell phone in a big brand to be cut in half. However, a few days before the date of sale on April 26 (more precisely, on ), making the future of the Galaxy Fold everything other than became clear. It is rumored that Samsung has found a resolution for the flickering and causing Samsung to put the Fold on hold. A month ago, mobile head DJ Koh said that the US launch of Fold " ". Despite these assurances, Samsung has not announced a new sales date or rollout plan.
If anything, the Galaxy Fold seems to be on hold in the long run. Although it should be back on the market this month, it is unclear whether the initial customer pool for pre-orders is still biting.which means that interested Fold owners would have to pre-order again when the phone is back on sale. Samsung's recent silence raises doubts a timeframe suggested by ,
The CNET Galaxy Fold display remained undamaged during the period under review.
It is likely that Samsung is working behind the scenes on fold corrections and the brand may be exploiting the bad luck of its competitor Huawei. Huawei, after Samsung the world's second largest phone manufacturer, faces a serious threat to its business as a cascade of companies bans it after President Trump signed aEven with his Galaxy Fold in trouble, .
Samsung's latest solid message was an email pre-ordering customers that they would automatically cancel their Galaxy Fold order by May 31 if they did not log out again. This means that if you change your mind between now and the end of the month, Samsung will ask you to sign up again, if you are still interested, and not charge your credit card.
Meanwhile, Google support for Android on foldable phones is still in full swing (scroll down to learn more), suggesting that the concept of foldable phones is still very current.
Samsung and AT & T have not responded to new requests for comments on the timeline launch of Fold. A T-Mobile spokesperson replied, "Please contact Samsung for more information on Samsung Galaxy Fold T-Mobile has not opened any pre-orders for this device. "
Well, that's awkward …
Samsung's delay in Galaxy Fold puts Samsung in an awkward position. As the largest phone manufacturer in the world and the first major brand to announce a foldable phoneSamsung's reputation as an innovator is on the rise, especially after such a spectacular revelation on February 20.
Since reports of Fold's screen issues surfaced, the craze for the fold after the Twitter and Reddit activity has waned, blaming [SamsungforthehurryoftheGalaxyFold on the reviewers themselves
Samsung's problems underscore how risky and fragile the concept of a foldable phone really is. Foldable phones represent a new type of device designed to maximize screen size without increasing the overall size of the device. The technology giant wanted to play a pioneering role and strengthen its reputation as an innovator in the transition to the next big company.
Until Samsung and other brands can dispel the fears of shoppers, the future of foldable phones is precariously in balance. Intense criticism may affect future sales and shake consumer confidence in the concept of foldable phones in general.
The Galaxy Fold's ability to lead the up-and-coming category may be called into question when buyers turn their backs on innovative design or opt for a rival model such asor or a rumored foldable phone like the . On the other hand, these other companies have the chance .
What's wrong with this delay of the Galaxy Fold?
Samsung still has not said when the Galaxy Fold will be up for sale in the US, but AT & T emailed its preorder customers a new shipping datealthough we did not know if this was a wildcard date or a firm commitment. T-Mobile and Samsung did not share any other details than we asked – and AT & T did not.
Samsung had originally promised to provide more information to pre-orders after two weeks. It did, but without a real timeline. The company gave pre-orders the option to. If the Galaxy Fold is not delivered by May 31st and the order has not been renewed, Samsung will automatically cancel it. Samsung does not charge any fees until the phone is in the mail.
Here is Samsung's email:
What happened to the fold verification units?
Photos of the damaged phones ranged from a completely darkened screen to a bubbling device, with one part of the screen white and the other half black off. Curious buyers and pre-orders are waiting for answers: What went wrong? Does this affect all folds or just this early run? Where can shoppers go if something happens to their fold?
The Fold has a horizontal clamshell design, with hard glass halves closing like a book to protect a delicate 7.3-inch plastic display inside. Samsung even has a case in the Galaxy Fold Box as additional armor for the glass exterior, in case you drop the phone.
There may be a reason why some of the phones have been damaged. Two reviewers had a total screen failure as they removed a thin plastic wrap on the screen of the Galaxy Fold. There is a small gap between this film and the edge of the display, which has led to ambiguity about the nature of the film.
It is not immediately apparent if the plastic layer is part of the phone or if it is the film you normally see on devices to keep screens free from dirt and lint during shipment and storage.
Bloomberg's Mark Gurman found out the hard way that the latter was not the case. He tweeted about his review sample last week: "The screen of my Galaxy Fold tester is completely broken and unusable in just two days – hard to know if it's common or not."
YouTube reviewer Marques "MKBHD" Brownlee had a similar experience after subtracting the shift from his Galaxy Fold review section.
he tweeted . "It's NOT a screen protector – DO NOT remove it."
However, the protective film is not the only cause of Samsung's early problems. CNBC's Todd Haselton flickered on the left side of his review sample. Dieter Bohn von der Verge also had problems with Bohn's screen, which formed a bulge below the surface. Also on Tuesday, YouTube reviewer Michael "Mr. Mobile" Fisherunder his Galaxy Fold screen.
These reports of a flawed Galaxy Fold are a nightmare for Samsung, the first major brand to have a foldable Telephone sold. The Fold – which has a 4.6-inch screen on the outside, a bendable 7.3-inch screen on the inside, and a price tag of nearly $ 2,000 – is a big risk for the technology giant.
Do I have to worry?  While the reported issues make the affected Galaxy Fold unusable, they are in contrast to the which was found to be overheated and sometimes inflamed, not dangerous.
What is Samsung? do to fix the problem?
We know that Samsung is doing three things:
- Inspecting broken devices.
- Reinforcement of the inner plastic screens for the final production units.
- Clarification of packaging for communication with fold owners in order not to strip a protective layer.
Samsung said in a statement, "We will take action to strengthen the screen protector, and we will also improve the screen maintenance and use guide, including the protective layer, to help our customers get the most out of their Galaxy Fold."  http://www.cnet.com/ "height =" 110 "width =" 196 “/>
Look at this:
People are trying out the Galaxy Fold for the first time