With more than 1.5 billion users per month, it is certain that WhatsApp has become one of the most popular messaging apps. Unlike proprietary services such as iMessage, which are only available on compatible Apple devices, the Facebook app allows users to send text, voice, and video messages across devices, images, and other media.
With so many people using the service on a regular basis, there are some hiccups that are plaguing the app due to the large amount of spam. Some messages try to scrounge or install malware while others try to get you to pay a fee to continue using the app. To help you identify and handle the flood of unsolicited messages ̵
Look for Spelling Errors and Grammatical Errors
The easiest way to tell the difference between a hoax and a legitimate offer is to watch out for bad grammar and spelling. If an offer is legitimate, it's likely to have gone through rigorous editorial and marketing meetings before it's published. Are words like "your" and "you are" misused in the message? Is there a lot of unnecessary punctuation or random capitalization? If you receive a message from a contact, does the style of writing seem to be different than the messages that you would normally receive from that contact? If that's the case, it's probably spam.
While the presentation is a good place to start, if you want to find out if a message is spam, it's not the only thing to keep in mind. Another important thing to keep in mind is whether this message is too good to be true. Hoaxes are made to look too good to discard. Do you promise a large sum of money or a gift card to simply press a link or enter information such as your home address? Would this deal be of benefit to a company if a thousand (or more) people gave it their information? If it seems too good to be true, it is unfortunately.
Avoid messages that you tap on a link or share personal information
Another red flag is a message that you tap on a link or share personal information such as your credit card number or birthday. Even seemingly harmless questions such as "What is your mother's maiden name" or "Where did you go to elementary school?" Should be a cause for concern, as questions like these are often used for security purposes and can be used to reset or acquire a password for your online accounts. Never download unknown attachments, especially if you do not expect them. All these factors indicate spam.
Once you've identified spam, report it
If you receive a message from an unknown number, and find that it's spam. You have the option of reporting this number directly in the app. If you receive spam from a contact, delete the message – do not click on links or provide any personal information. You should also tell the contact that the message sent contains spam. You may not have realized that this is spam, but your account may also have been hacked, requiring a password change at the end.
In an effort to reduce the spread of spam messages, WhatsApp is about to be testing a new feature that alerts users when they receive a message that has been redirected multiple times. Unfortunately, there is no official release date for this feature.