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How to Get Refunds for Steam Games

Steam offers a generous refund system.

This feature encourages you to try games you're not sure about. If you do not like a game, you can always refund it and get your money back.

When You Can Refund a Game

There are two basic requirements for when you can get a refund: You must have purchased the game in the last 1

4 days, and

If you meet these requirements, it will refund you for any reason.

You can not refund games that you purchased outside of Steam and added to Steam with a product key (at least, not through Steam-you'd have to request a refund through the original retailer). While you can save money on Steam games by purchasing Steam keys from third-party game stores, this feature encourages you to buy games through Steam.

If you refund a lot of games, Valve may consider this "abuse" and stop offering refunds to you. "Refunds are designed to remove the risk from purchasing titles on Steam as a way to get free games," according to Valve's policy. Valve does not exactly what they consider to be "abuse", but you probably do not buy it regularly.

a sale and purchase at the lower price. So, if you purchase a $ 60 game and it goes on sale for $ 30 a few days later, you can refund the game and buy it at the lower price-as long as you've done it for less than two hours.

Wallet credit you can spend on Steam. Read Valve's Steam refund policy

How to Refund a Game

If you have less than two hours, you have re guaranteed a refund. Here's how to get one.

First, head to the Steam support site. You can access this page by clicking Help> Steam Support in Steam or by visiting the Steam Support website in your web browser. If you visit this page in your web browser, you'll have to sign in with your Steam account to continue. If you visit this page in Steam, you'll automatically be signed in.

Select the game you want to refund. If you've just played it, you'll see the game's title under "Recent Products" at the top of the page. If you do not see the game's name here, click "Purchases."

RELATED: How to Sell Your Steam Trading Cards (and Get Free Steam Credit)

You'll see it all over the past six months. This page also wants to show steam trading cards and other items on the Steam Community Market.


Steam button asks you what problem you're having with your game.

The support system will ask if you need help fixing technical issues with the game.

If you are sure you want a refund, click "I'd like to request a refund "

Steam wants to check whether you are eligible for a refund and offer one if you are. Steam Wallet credit.

If you are not eligible for a refund, you will not be charged

You'll be asked why you're refunding the game. Select a reason from the box and write a quick message with your thoughts. While you're getting a refund, these messages can help you. "

You'll receive an email from Steam.

You'll get another email saying you've been refunded if you met the requirements.

While Steam's refund policy is generous, it's still limited.

When you're done, you can not get a refund for that game buy a new game on Steam, so be sure to try it out in the first fourteen days so you can decide if you want to keep it or not.

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