You would think that restoring your smartphone or any other important item you are driving in an Uber leaving behind the case could be a simple process, but it can be really painful. You need to figure out how to report it to the driver, hope the driver is honest, pay a fee and contact Uber directly if it does not work. But we are here to help you make this process as easy as possible.
Before proceeding, one important aspect is the fee. Yes, if you lost something, you have to pay for it, and it costs $ 1
One driver returns an average of 11 lost items per year. But what about items that are not returned? The drivers are not obliged to return. So if you're dealing with a dishonest driver, you may never get your item back. However, this is probably rare, as most riders do not want to jeopardize their survival, which is why they sometimes receive the entire lost item fee to be worth it.
Not all drivers are unscrupulous. In fact, most are very honest and willing to bring your item back to you, but it is important to be prepared when dealing with a messy situation. If you have left an article in the car of an Uber driver, you should do the following to get it back. What steps to take if you can not get in touch with a driver and how you can improve your chances of recovery item.
Step 1: Contacting a driver about a lost object
To try to recover an object from an Uber driver, open the Uber app on your iPhone or Android phone and tap the top of it Three-bar menu on the left and then on "your travels". If your phone is the lost item, visit Uber's "Contact the driver for a lost item" page in any web browser (you must log in).
If you lost your phone About Account, when you sign up online you should use your email address, not the phone number. Especially if you do this from another phone. If you've set up 2FA, you'll also need to use a recovery code (which is why it's important to save) because you can not receive an SMS code or use an authentication app.
If you're using the app we're focusing on in this article, the Past History tab will find the trip you lost your article to. Tap it, press "I lost an item" and then "contact" driver about a lost item. "If you go to the web link instead, you'll need to pick your trip to continue.
Enter a phone number you have in the app and on the website at the bottom of the" Contact a driver for a lost item "page Access and click "Send." Uber will call you immediately at this number and try to connect you to the driver, they will not give you the driver's number, so this is the only way to contact them.  How To Get Your Lost Item Back From An Uber Driver (And What To Do If You Do not Answer) ” width=”532″ height=”532″ style=”max-width:532px;height:auto;”/>
Step 3: Improve your chances of recovering your item
We can not guarantee that you will get your item back There are several tips that you must take should be followed to improve your chances of restoring your device, wallet or whatever.
When you get in touch with the driver, do your very best. Do not start screaming about your article, or ask him to return it. You left the item in your car, remember. Nicely explain the situation and be flexible with respect to the schedule of the driver. If they can do only one o'clock in the afternoon. Meet for it to work. Remember that they are not responsible for your article. Therefore, it is a great way to be nice and respectful.
In some cities, Uber uses Greenlight hubs, which are lost items. If a driver or support agent tells you that your item has been submitted to a Greenlight Hub, you have 45 days to recover it, or it will be given to charities or thrown away.
Unfortunately Uber has no centralized website Here you can find all Greenlight Hubs. So you have to either ask the customer service or visit the contact page of the drivers of Uber City. Here are, for example, those for Los Angeles, Chicago and New York. Greenlight Hubs work great if you can not meet a driver from a distance and time.
. 3 Lost phone? Leave a Lock Screen Message
If the lost item is an iPhone, use Find My iPhone to leave a lock screen message. If the driver has found the phone, the message may be displayed. Indicate who you are, that you left your phone in the car, a potential reward, and a phone number to call you. If you see this message before being contacted by Uber, you may be able to avoid the $ 15 recovery fee, although you should still be rewarded with it when you get your phone back.
If your lost item is an Android phone, you can do the same with Google's Find My Device tool. It's basically the same as the Find My iPhone feature, where you can add a message and phone number to the lock screen.
You can also use the lock screen to indicate that you know where the device is located (such as an address) or road) with tracking tools, but only mention this if you know it Have your phone and do not answer (I personally applied this tactic and got my phone back as soon as I mentioned that I knew where the phone was). 19659028] 4. Telephone lost? Raise an Alarm to Raise Attention
If your lost item is a smartphone, use either Find My iPhone (on iOS) or Find My Device (on Android) to lose it Device to hear a loud sound. Even if your phone is muted, the alarm will sound. This could possibly help the driver to find the phone, especially if it has fallen, for example due to the seat tears. It is good to do this with the driver during a call, otherwise another driver might catch it.
. 5 Offer a Better Reward
As mentioned above, a reward helps. When calling the driver, give a reward. If you leave a voicemail, inform them that there is cash in it when you pick up your item. This gives the driver an incentive to return your belongings. You already have the $ 15 reward through the app, if so, but you can leave a big tip as a bonus reward. If you bypass the Uber payment for lost items, you can pay in cash.
If you know that the Uber driver owns your phone because you are tracking it online, go to the police. There is no guarantee that they will do something about it, but you never know. If you have sufficient information, there is little chance that you will get back your article with the help of the authorities. Do this only after 48 hours, and the driver and Uber could not help you.
This article was created during the special coverage of gadget hacks about traveling with your smartphone. Take a look at the entire travel series.