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Home / Tips and Tricks / How to make voice and video calls with Alexa and your Amazon Echo

How to make voice and video calls with Alexa and your Amazon Echo



If you have an Amazon echo at home, you already know how useful it can be. Whether you're playing music, turning on the lights, or just checking the weather, Amazon's Alexa-enabled smart speakers can do just about anything.

This includes making calls. That's right, you can use your echo devices to call people in your contacts, even if they do not have their own echo device. This works like this:

Which devices are capable?

  • Echo
  • Echo Dot
  • Echo Show
  • Echo Spot
  • Echo Plus
  • Fire Tablets (fourth generation and above) with The Alexa App
  • Compatible iPhones, iPads and Android Phones and tablets with the Alexa App

How can I make a phone call with Alexa?

First, you need to grant Alexa access to your contacts. From the Alexa app on your iPhone or Android phone, tap the Call & Messages tab in the bar at the bottom of the screen (the second icon from the left that looks like a speech bubble). If you have not activated it yet, the app will ask for permission to access your contacts and register your phone number. (This is for caller ID. When you log out, your calls will be displayed as "Unknown.")

  alexa app contacts IDG

Alexa needs access to your contacts before you can make calls.

When you're done, you can instantly call friends and family with Echo devices and send them a message. Then making a call is as easy as asking Alexa to call someone. For example, if you want to call your mother, just say, "Alexa, call mom."

What if the person I want to call has no echo?

If you try to call someone who has an echo, Alexa will automatically call you (assuming he signed in to his Alexa app for calls and messages).

If your receiver does not have an echo device (or is not enabled), Alexa will do either of the following: Call the Alexa app on your phone (if it's set up to receive calls) or dial the number associated with the contact. If more than one number is assigned to a contact, you will be asked which one you want to call. Then say "mobile phone" or "home phone," and Alexa dials the number.

Can I call a number that is not in my contacts?

Yes, you can call a number that is not in your contacts. Talk to Alexa (eg, "Alexa, call 1-2-3-4-5-6-7-8-9 -0 ").

Can I make international calls?

You can call echoes Any country where Alexa-to-Alexa Calling & Messaging is supported, but non-echo landline and mobile calls are restricted to the US, Canada, and Mexico.


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