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Home / Tips and Tricks / How to Reset Alexa on Your Amazon Echo Smart Speakers and Displays

How to Reset Alexa on Your Amazon Echo Smart Speakers and Displays



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Resetting your Amazon Echo isn’t difficult, but you need to know where to start.

Ian Knighton / CNET

You might be updating your Amazon Echo smart speaker or trying to fix an unresponsive device. Either way, resetting your Alexa gadget to factory settings is the way to go. But knowing where to start is not always easy. The Original echo from 2014 has only two buttons while the Second Generation Echo (2017) and latest echo of the third generation (2019) have four buttons. add the Echo dot, Studio and To bend Speakers, not to mention a Trio of shielded smart displaysand things get more complicated.

Here’s how to reset each type.


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First generation Amazon Echo (and Dot): Find the reset to default Button on the bottom of the echo speaker. Then use the end of a paper clip to press and hold the button for 5 seconds. The ring of light on the device will turn orange and rotate, indicating that it has been properly reset.

Second Generation Amazon Echo (and Dot): This Echo speaker doesn’t have a reset button – all you have to do is hold down the button Microphone off and Volume down Keys until the light ring turns orange. This usually takes about 20 seconds. The ring of light will turn on and off with a rotating orange light, which means it has been reset.

Third Generation Amazon Echo (and Dot): On this device you just have to press the action Button. It’s the button with the dot in the middle. Press and hold the button for 25 seconds or until the light ring pulses with a rotating orange light to indicate that it has been reset.

Amazon Echo Studio: As with the second generation Echo, you need to hold down the button Microphone off and Volume down Press the buttons for approx. 20 seconds until the light ring flashes orange. When the light ring is switched off and on again, the reset is complete.

Amazon Echo Flex: The Echo Flex only has two buttons and no reset button. Press and hold the button to restore the factory settings action Press the button for only 20 seconds until the light flashes orange, then switch it off and on again.

Amazon Echo Show (all three versions): Echo Show devices can be reset in their settings menus. The easiest way to reset them is to hold down both buttons Mute and Volume down Press the buttons for about 15 seconds until the Amazon logo is displayed on the screen.

Note that you should only reset your device when you are no longer using it or as a last-ditch effort in troubleshooting the device. A factory reset will completely erase your data. If you are Problems with your Echo device If this doesn’t work properly, you should try restarting it first by unplugging it from the wall and then plugging it back in to see if a soft reset fixes your problem.

If you just want to erase or protect certain data, you may want to do the same Turn off some selected features instead of resetting the entire device.

Need more smart speaker tips? Here is How to turn your Amazon Echo into a free TV speaker, Eight Problems That Plague the Amazon Echo and How to Fix Them and How to customize Alexa for a better Amazon Echo experience.


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