Audible is great. For $ 15 a month, you can choose any audiobook in the collection. For $ 23 a month you get two books. But what happens if you accidentally download a book or waste a credit that sounds like Gilbert Gottfried shouting helium? Well, the good news is that if you are not satisfied for some reason, you can return your Audible purchases. That's how it's done.
Audible Returns Policy
Like most Amazon return policies, Audible's policy is incredibly liberal. However, there are a few things to keep in mind:
- You must be an Audible member to return audiobooks.
- You must return the book within 365 days of purchase.
- just as you bought it; If you have paid with a credit, you will receive a credit back.
- You can return a book even if you've heard it.
Audible's Return Policy is designed to make you feel comfortable using any audiobook or other speaker. It's not like you can use a single loan to listen to ten books. If Amazon believes you are abusing the Return Policy, you will not be able to return any books, Customer Service will contact you, and your account may be suspended. We do not have hard numbers on how many returns you can get. However, if you regularly buy audiobooks, listen to them and give them back, Audible will notice.
How to Return Audible Books
Go to Audible's website and log in to your account. For some reason, this only works on Audible's desktop site, not in the mobile app.
Click your name in the top-right corner of the page, then click Account Details from the drop-down menu.
On your account page Click the Purchase History option.
You will see a list of all audiobooks you have bought. Click the Return Title button next to the title you want to return. If for any reason you can not return a book, the message "Not eligible for return" will be displayed.
Select the reason you want to return the book and click the "Return" button.
And so the book is returned.
If you bought the book with a loan, you can use it again immediately. If you have purchased the book in other ways, it will take up to 10 business days for the refund to go through.