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Home / Tips and Tricks / If your phone is locked, you can still get emergency assistance – that's how it's done

If your phone is locked, you can still get emergency assistance – that's how it's done



  medical-id-iphone

This medical ID button can make all the difference in an emergency.


Jason Cipriani / CNET

Since we almost always have them with us, emergency telephones can be a valuable tool . In the unfortunate event of an accident or someone finding you unconscious, you want to know for sure that the people closest to you know what is going on and have the opportunity to give first responders important information about you.

Older phones had an ICE contact list (In Case of Emergency) in the contact area of ​​the phone, but phones have become smarter and now go beyond a simple ICE contact.

Take a few minutes now, and at least set up your emergency contacts and enter all the medical conditions you should know as emergency personnel.

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iPhone

iPhone users must set up a medical ID that provides first responders with all necessary medical information (such as drug allergies and existing medical conditions). In addition, emergency contact information is provided to help them know how to reach loved ones.

If you have never opened the Health app on your iPhone, the first time you will be asked to enter your details. However, if you skipped setup or forgot what you typed, you must do the following:

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. 1 Open the Health app and select the Medical ID tab.

. 2 When prompted, tap Create Medical ID .

. 3 Otherwise, tap Edit .

. 4 Enter any information you want to be available to emergency responders.

. 5 Make sure that Show When Locked is enabled. This allows you to access your medical ID information through the lock screen of your iPhone.

. 6 At the bottom of the Medical ID screen is an emergency contact area. The contacts must be people already listed in your Contacts app. After selecting a contact, the health app will ask for the person's relationship with you.

A cool side note: If you use the iPhone's SOS feature your emergency contacts will receive a message stating that they were triggered with your current position.

If anything happens to you, a helpful stranger, cop, or paramedic can view your emergency information from your iPhone's lock screen.

If you are this helpful stranger, you can find the medical ID of an iPhone owner with just a few taps. Swipe up on the lock screen, or press the Home key twice on an older iPhone to prompt for a PIN code. Below the keyboard, Emergency is displayed on the left side of the screen. Tap it, followed by Medical ID .

Android

Adding emergency contacts to an Android phone varies by company. For example, Samsung users must use the Contacts app, while Google Pixel users ($ 244 on Amazon) must use the Google app.

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There are several places where Android users need to search for information for emergencies.


Screenshots of Jason Cipriani / CNET

Android phones not from Samsung

Open the App Settings Scroll down and select About phone > Emergency Information . If no emergency information is displayed in this section, try the following: Open Settings > Users and Accounts > Emergency Information .

Regardless of how you got to the Emergency Information screen, you can tap on the pen icon there to edit your medical information and add emergency contacts.

If the instructions above do not apply to your phone, lock your phone and swipe up on the screen to get the prompt for your unlock method (PIN, Pattern, etc.). Touch the Emergency or Emergency button.

First-aiders can show their information by swiping and tapping the button.

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You can enter your emergency information in the Samsung Contact App.


Screenshots of Jason Cipriani / CNET

Do you own a Samsung phone?

Samsung phones use the Contacts app for emergency contacts and medical information. It's easy to set up: Open the Contacts app and touch your name at the top of the screen.

Scroll to the bottom of your profile page where you will find the emergency section. The first option is where you can enter all diseases, allergies, medications and blood types. Tap Save when you're done.

Select Emergency Contacts to add up to three people to your emergency list.

To view emergency contact information on a Samsung phone, swipe up the lock screen, and then tap Distress Call.

Setting up your emergency contacts is an easy way to help those who want to help you get all the information you need. Hopefully, you will never need them.

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