Update, July 3, 2019 (1:10 PM ET): Some services, including Instagram, Facebook, and WhatsApp, are partially unavailable. Facebook is aware of the problem and is working on a solution.
Instagram is one of the most popular social media platforms in the world. However, if it does not work, it can be a frustrating experience. The servers are generally reliable, but for the unfortunate cases where Instagram does not work, we've put together a list of ways to fix it. Follow the troubleshooting guide below to troubleshoot Instagram issues.
Instagram is not working?
1. Check if Instagram is inactive
If Instagram does not work for you, it may not work for anyone – before you take more drastic measures, check if Instagram servers have failed.
There are a number of W's ebsites on which you can do this. However, we recommend Down Detector. Just check the Instagram page of Down Detector and it will display no issues with Instagram Possible Issues with Instagram or Issues with Instagram . You can also report issues that you need to report to other users.
If Instagram is not available, you can only wait. If not, go through the list.
. 2 Restart the Instagram app
If the Instagram servers are ok and it still does not work for you, close the app and reopen it. On Android Pie, this is easy and only takes a few seconds. The exact steps may vary slightly depending on the smartphone you are using.
To close Instagram and restart it
- Tap the square bottom right.
- Swipe Instagram to close it.
- Reopening Instagram .
Restarting the app can be a quick fix. If the problem is more serious, further steps are required.
. 3 Update the Instagram app.
Closing and reopening Instagram fixes most problems. However, it does not check if you're using the latest version of the app. Newer versions often contain bug fixes as well as new features. Follow the steps below to check for Instagram updates.
How to Update Instagram
- Open the Google Play Store .
- Open the menu by tapping the Hamburger icon in the top left corner.
- Tap My Apps & Games .
- Tap Update next to Instagram, if available.
Read also: How to update apps on the Google Play Store
4. Check your connection
If your Instagram feed isn't loaded or you can not upload pictures. This may be related to your internet connection. If you are using a Wi-Fi connection, you will need to take several actions that may resolve the problem. Try the following items.
- Turn off the data and switch to Wi-Fi.
- Get closer to your router.
- Reset the router even if your Internet is working on other devices.
Read also: What to do if your phone does not make a Wi-Fi connection?
If none of the above fixes are successful, completely disable Wi-Fi and see if Instagram works. If so, it's time to buy a new router. If this is not the case, it is time to move on to the next potential fix.
. 5 Restart your phone
As with many technical issues, the simplest and most effective solution is to reboot the device. If Instagram does not work, the same logic applies.
Reset your device, and your Instagram issues may be resolved immediately. Just hold down the power button and tap Restart. If this does not work, proceed to the next entry in the list.
. 6 Uninstall the Instagram app and reinstall it.
There may be an occasional error installing or updating Instagram that causes the app to stop working. The only way to fix this is to uninstall and reinstall the app.
How to Uninstall Instagram
- Open Settings .
- Tap Apps & Notifications .
- Search and select Instagram .
- Tap Uninstall .
Find Instagram on the Google Play Store and reinstall it. It automatically installs the latest version, but you may need to re-enter your credentials.
. 7 Check the list of known issues.
If you've tried all the issues listed in the list and Instagram still does not work, there may be a legitimate issue or bug in the app. You can track them in Instagram's list of known issues.
Known issues can be resolved temporarily. Please read the link above for the latest information.
This is the list of ways to fix Instagram when it stops working. Did we miss possible corrections? Let us know in the comments and we will add them to the list!