Now that the Magic Leap One is officially in the wild, users are already starting to figure out exactly how it works and how it might be useful in augmented reality. But there are other, more specific questions that remain unanswered.
That's up to now. Magic Leap has released a new resource page for the Care Center that provides a range of answers to questions you might not have noticed.
The Care Center is divided into three sections: Magic Leap One, Shop (for purchase issues) and Magic Leap ID (your key to accessing the world of Magic Leap resources and services). We'll just cover a few …
A section explains why it's important to download and use the Magic Leap Mobile App. When you first set up your Magic Leap app, you are immediately asked to perform a sizing process to determine your pupillary distance (IPD) for the device to fit properly on your face. This is achieved by holding a credit card sized object against your forehead. The app guides you step by step through this process to make sure sizing works well.
The app is also useful for text entry and content syncing with the Magic Leap One and controlling your Magic Leap One with your smartphone. You can now download it for iOS and Android.
Thing about the magical leap One that is not immediately noticeable to some is that, because it is part of a new product category, special considerations are to be considered B. Visual calibration to provide the eye-tracking features of the device.
If someone with low cash orders the device, straps it on and uses it as soon as possible, The Care Center explains in detail why the process of visual calibration is so important to make sure the system is a truly immersive experience offers.
Security & Usage
In the VR world you will often find recommended age guidelines The same applies to the Magic Leap One. "Magic Leap One is not a toy and should NOT be used by children under the age of 13," states the company's detailed security policy . "The device is not suitable for children and incorrect sizing may result in pain, discomfort, or adverse health effects." (Sorry, you're all tech-savvy prodigies, this is now grown-up turf.)
Currently, the Magic Leap One does not support those of us wearing glasses, but prescription lenses are coming soon. However, you can wear contact lenses while using the device and you should be fine.
A strange part of the Care Center info dump relates to where you use the Magic Leap One. "We have developed Magic Leap One for indoor use under normal lighting conditions, and bright sunshine or dark rooms may affect performance." Several years ago, when I met with a Magic Leap Manager, I was specifically told that the unit would be suitable for outdoor use in sunny conditions. And the fact that the system is therherless seems to make it perfect for AR's most valuable application: Do not use stationary while traveling in the real world. Unfortunately, the current iteration of the Magic Leap is usually home-bound.
However, this limitation will probably not be a problem for most early adopters in the early days. However, indoors, too, the guidelines recommend that you use the device in an area with fewer windows, mirrors, and black surfaces, so it may look as if you are not looking straight at the interior. The Magic Leap One may work not exactly as intended.
One More Thing (s) …
The Care Center is also helpful to find out which special indicator lights are important for the Lightpack, Lightwear and Control components. Loading tips, how to restart, and details about the RapidReplace program by Magic Leap . There is also a handy list of all quickstart guides for all parts of the Magic Leap system, including something similar to the shoulder strap.
As for the delivery of the device, Magic Leap is unusually severe. If you've been hoping that your expensive purchase will only get your device on the road, you'll be disappointed. Currently, the company will not "deliver" the Magic Leap One unless you allow it to take you through the build process with a representative.
"Because we want to properly equip you for your Mission Magic Leap One" is the reason for the strangely tight restriction. "We've partnered with Enjoy to develop a LiftOff delivery service that will prepare you for success and will personally bring Magic Leap One to you at a specific time and place that suits you best will fit on the device, guide you through setup, and help you with any questions. "
I'm sorry, but I have to say it: this is officially "beyond" the insanely protective levels of control that are often claimed by Apple. It's perfectly understandable that Magic Leap wants to make sure that nothing goes wrong with early adopters and developers, but this is not a loaded weapon or a chemically unstable agent, so if someone does not have time to meet, he's not in the game Location wants to meet for various reasons or just not, that should be an option.
Again, this brief guideline may help explain why the device is currently unavailable outside the US (something that some Magic Leap customers would complain about). Currently, the product is only available in Chicago, Los Angeles, Miami, New York City, the San Francisco Bay Area and Seattle.
For the time being, you can order only three devices per customer (unless you have a special request for Magic Leap). Although Magic Leap did not publish official figures, some estimates increased the number of devices sold on the first day to approximately 1,800. And while some think that these are not impressive numbers, this is not a terrible start for the price, limited general awareness, practical utility (at this point), and very few people living in the right zip codes the first day
And if you've been looking for it, the Magic Leap customer care line number is for US customers (833) 456-2442, which is open from 9 am to 11 pm
We will continue to the Care Center dig for more interesting tidbits, but if you find any, please leave them in the comments