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Microsoft Remote Assist Now Available for Android Preview «Mobile AR News :: Next Reality



Just a few weeks after plans were announced to port one of HoloLens' most important augmented reality products to the smartphone world, Microsoft has finally made the mobile software floodgates public.

If you have an ARCore-compatible smartphone, you can try the Android version of Microsoft for the Dynamics 365 Remote Assist app for HoloLens.

The Android version of Remote Assist, originally announced in February, is previewed on Google Play.

Microsoft / YouTube Image

As with the HoloLens release, Remote Assist on Android users can make single video calls with remote experts and augmented reality notes remotely Show experts in the camera view of their smartphone.

"In response to our customers' overwhelming feedback, we've expanded Dynamics 365 Remote Assist to AR-enabled Android phones," said Sheri Turner, project manager at Mic Rosoft, in a blog post. "This new offering offers some of the most impressive HoloLens features for mobile phones, with additional benefits such as high-resolution image capture, access to confined spaces, and the ability to easily switch between apps you already use in your workflows."

In addition to an ARCore-compatible smartphone (tablets are not yet supported), users must have a Google Play account that would exclude users in China, where ARCore is only available through the Xiaomi, Huawei, and Samsung app stores. Users must also have a desktop client and a Microsoft Team account. The remote expert connects to Android users through a Microsoft Team Desktop app running Windows 10. Finally, Microsoft recommends a data connection of at least 1.5 Mbps.

One year ago Requesting an Android device with ARCore support would have resulted in a much smaller pool of authorized users. Today, the list of ARCore-compatible devices includes more than 130 smartphones and tablets.

Expanding the availability of Microsoft AR apps on mobile devices exposes them to deep-rooted, enterprise-class AR companies such as Scope AR, Vuforia, and Atheer. All offer similar mobile apps and platforms.

Of course, Microsoft would eventually prefer its customers to choose a fleet of HoloLens 2 devices to take advantage of this functionality, but the app will make it easy for companies and their employees to preview devices that already exist the kind of utilities AR workstations can provide.

Do not miss: The HoloLens 2 team from Microsoft.
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