Microsoft has re-released the October 2018 update of Windows 10 today. Instead of explaining what went wrong, Microsoft was publicly beating for the big quality assurance process. Microsoft promises more transparency and better communication, but the conversation is cheap.
Has anything changed?
The development process of Windows 1
Microsoft did not announce any concrete changes in the last month. With the reissue of the update for October 2018, Microsoft has slowed down after burning:
While the April update had the fastest Windows 10 update roll-out speed, we're taking a more moderate approach with the October update, slowing our rollout closer examination of the device status data.
Better yet, Windows Update will not install the update from October 2018 just because you clicked "Check for updates."
Whether this is a permanent change, Microsoft did not say. Next time, Microsoft could quickly approve the update for users who click Check for Updates again.
RELATED: Windows 10s October update returns and promises not to delete your files
Microsoft promises "transparency"
Microsoft has published a detailed blog post about it how to ensure Windows 10 quality. This article mostly describes what Microsoft has already done to test Windows 10. Microsoft claims it has done a great job with Windows as a Service, saying that customer incidents have failed with every update.
Microsoft also says "For any discussion about Windows quality, the sheer size of the Windows ecosystem is crucial." In other words, it's all very complicated and difficult work!
It seems Microsoft is trying to divert the criticism by pointing out that it often presents a problem well done. For example, Microsoft points out that thousands of driver updates are released through Windows Update every month. That's great, but it's still a problem when Microsoft releases a broken driver that breaks the sound of your PC.
The blog post does not provide specific details about what Microsoft will change in the future. Microsoft promises only transparency:
So far, we have focused almost exclusively on quickly identifying and fixing issues, and we will focus more on transparency and communication. We believe in transparency as a principle and will continue to invest in clear and regular communication with our clients in the event of problems.
It is very easy for a company to promise "increased focus on transparency and communication". "Companies are spending all of their time responding to public relations issues, but this does not mean that Microsoft actually comes through.
Worse, Microsoft has not promised to change the development process of Windows 10 in any way, says the blog post:
This blog is the first part of a series of more detailed explanations of the work we do to achieve quality in our blog Windows versions.
In other words, Microsoft will be transparent by telling us about all the good work
What Microsoft Needs
This is not what Windows users want – we want Microsoft to understand that the Windows development process is flawed – bugs keep coming – deleted files, PCs are suddenly deactivated, driver updates damage the hardware, file associations are corrupted Annual updates seem to make matters worse.
Windows users should not be afraid to install an update because they may delete their files. This has never happened in the long history of Windows. How can a Windows engineer write the code instructing Windows 10 to delete a folder without checking that it is empty? How was this code never tested at Microsoft before it got to real users? And why did Microsoft not see the warnings from the insiders whose files were deleted?
We want Microsoft to understand the problem, take it seriously, and make some real changes. But Microsoft does not seem to be connected to users. Microsoft says it already does a great deal of work to ensure the quality of Windows 10, as if Windows users were happier if we only knew about Microsoft's hard work.
No. We would be happier if Microsoft stopped breaking things.
Photo credit: StockStudio / Shutterstock.com.