It's easy to forget that you signed up for a streaming service, even if you were charged $ 1
The company announces that it will email customers who haven't seen anything a year after subscribing – likely to screen people who forgot to cancel their free trial. If customers don't respond to Netflix emails, the service will cancel their subscription.
Customers who used to be active on Netflix will have to wait a lot longer for their accounts to be automatically canceled. Two years to be precise. I'm not sure why Netflix is waiting longer for formally active accounts to be terminated, but it may have something to do with user data (or, as you know, money). According to Netflix, the settings and monitoring history of canceled accounts can be viewed for 10 months after termination, provided you sign in with the same email address.
Netflix is taking a step in the right direction, but some may argue that it is not enough. Does Netfix really have to wait a year or two before deciding that an account is inactive? Couldn't Netflix "pause" accounts after just one month of inactivity? And shouldn't inactive accounts be refunded? Hopefully Netflix and its competitors will improve this idea in the future.
Source: Netflix via TNW