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Problems with Google Play Music and how to fix them



Google Play Music is a streaming app and music player that features over 35 million songs, which are impressive compared to a lot of other music streaming apps out there. You can also take advantage of a YouTube Red membership along with it. Of course, if you are looking for a streaming service, the Music Play Music app is a good music player, so you can enjoy any music that you have on your device.

However, the Google Play Music app is a great choice.

However, Google Play Music is not without its issues ,

 <em> Disclaimer: Not every user will come across these issues, especially if </em></p>
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<h2> Issue # 1 – Duplicate tracks </h2>
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A lot of users have come across duplicate tracks that have been saved to

Potential Solutions:

  • Unfortunately, the Play Music app does not have a way to identify and duplicate duplicate tracks, so the only workaround is their Google Play Music is to delete the entire collection and re-upload it. Make sure that you are already in the library, and then re-upload it.
  • There is a workaround available that has been created by a Reddit user, and you can find the step-by-step guide here.

     Problem # 2 - Payment issues </h2>
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    You may have come across error […]

    Potential solutions:

    • You can try standard steps like removing and repaying the payment method of Google Payments, make sure the information is correct, or try another payment method.
    • For a lot of users, the app and play store seems to be have worked. First go to Applications in the Settings menu and scroll down to Google Play Store. Then tap on "Force Stop." Then tap on "Storage" and tap on "Clear Cache" and then "Clear Data." On some devices, you may find the "Storage and USB" section of the Settings menu. Open the Google Play Store after these steps and try the payment again.

    Problem # 3 – Tracks missing on phone but available on web player

    Potential solutions:

    • There is a simple workaround to

      Some users have found that they have not been shown on their smartphones fix this. In the Settings menu, go to Apps or Application Managers, search for Google Play Music. Then tap on "Storage" and then press "Clear Cache." On the "Storage and USB" section of the Settings menu, you can find this on the "Storage and USB" section.


    Problem # 4 – Songs not uploading

     google play music best radio apps for android

    You may have come

    Potential solutions:

    • First, make sure that you are trying to upload a supported format. Supported formats include MP3, AAC (.m4a), WMA, FLAC, OGG, ALAC (.m4a), and DRM protected AAC (.m4p). Some music file types like WAV are not supported.
    • If songs are not uploading, make sure the library is not full. Currently, you can upload up to 50,000 songs to your library.
    • Some users get an error message asking them to log in to Chrome when using the web-based Music Manager,

    Problem # 5 – Downloaded stations are not playing

     Apple Music vs Spotify vs. Google Play Music

    Many users have found that the device is in "downloaded music only" mode. Downloaded playlists and songs to play as expected though.

    Potential Solutions:

    • Make sure you do not have the "stream only on Wi-Fi "turned on and enable streaming over mobile data. Even though the point is not playing on Wi-Fi.
    • Reporting this issue helped the last time around, so make sure you submit a bug report. A future update should hopefully resolve this problem once again.

    Problem # 6 – 2-Factor authentication

     Google Play Music

    Many users have found that they can not log in to the Music Manager because they have 2-factor authentication enabled for their Google account.

    Potential solutions:

    • When going through the 2-factor authentication process when trying to log in, select "try another way to log in." You can now either use the "get a verification code" or "get a verification code from the Google authenticator app" options. Both seem to work.
    • Before going through the steps above, you may have to add your credit card information to your Google account. You will not be charged and this is likely to be required to verify your country of residence.

    Issue # 7 – Issues where the only option is to wait for an official update

    There are some issues that have come on where the generic fixes do not go to work at all, and the only option left to wait for an official update for the Google Play Music app.

    • Music will not sync to the phone – Quite a few users have found that music has been uploaded to Google Play Music from a computer does not sync with the phone.
    • Can not use Google Play Music and Youtube at the same time – Users have found that when using the same account, they can not use Google Play Music and Youtube Red, even on different devices at the same time. The official word is a streaming limit, and that can only be streamed at one time.
    • Chromecast issues – While there have been multiple updates to address casting issues, some users Google Play Music with Chromecast
    • Casting to Google Home devices – Casting issues on Google Home devices as well. [19455910] "Browse Channel" option not working – Some users have found that the "browse channel" feature is no longer available on theirs This issue is most prevalent in regions outside the US Apparently, Google decided to remove this feature in different countries based on low usage.
    • Getting the "playback paused because you're listening on another device" message – This is one of the more common Google Play Music problems that users are coming across.

    So, there you have it for this roundup of some common issues faced by Google Play Music users, and potential solutions and workarounds to address them.

    Read More: How to Use Google Play Music [19659002] Do not forget this Google Play Music.


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