[Update 04/23/2019 – Ensure that you have updated the Kodi app to the latest version – 18.2 Leia. This includes a slew of bug fixes and performance improvements that address the variety of playback issues that users have faced with 18.1, features optimized music database functionality, comes with a new Codec Factory (Android only), and more. Installer files are available here and the latest version will be available on the app stores soon.]
Kodi is a free open source media streaming tool that lets you capture video, audio or digital media files in almost any format, codec, platform etc. can play. including Android, iOS, Windows, Linux and MacOS. What makes Kodi special, however, is the availability of add-ons that allow you to retrieve and listen to a variety of media streams from the Internet, making it a highly versatile media streaming app. However, users encounter problems where Kodi does not work from time to time. We look at some of these issues and offer possible solutions to fix them.
Issue # 1 – Kodi crashes, freezes, or has strange bugs
Users have occasionally found that Kodi does not work as expected. There were complaints about strange mistakes, accidental crashes and freezes.
- First, make sure the apps are upgraded to the latest version. For Android and iOS apps, you should have apps automatically updated from the Google Play Store or the Apple App Store. For Windows, the app can be automatically updated when you install Kodi through the Windows Store. If not, you will need to download the installer manually from the Kodi download page. There you will also find the installation program for MacOS and an installation guide for Linux.
- Hardware acceleration is one of the main reasons problems with Kodi do not work. Disabling the option may be sufficient to resolve any problems you are facing. Go to the settings menu by clicking or tapping the gear icon on the left side of the menu. Open the player settings. Bottom left, a gear icon appears with the word Basic or Standard. Switch through the options and put them on experts. Now under the video settings, scroll to "Allow hardware acceleration" and disable it (or both in the case of the Android app). Note that disabling hardware acceleration for Kodi, which does not work, is mainly for Android app issues, but may be appropriate for other platforms as well.
- You can also try to clear the cache and see if this resolves issues. If you have an Android device, go to Settings – Apps and tap Kodi. Tap Storage, then tap Clear cache. Unfortunately, the process is not that easy with a Windows, MacOS or Linux installation. However, useful and detailed manuals are available online. Below is a step-by-step overview.
Issue # 2 – Error Deploying Dependency
If you have used Kodi for a long time, there is a common error "Failed to install a dependence ". Often, dependent files are required to install or build with a Kodi add-on. This error will be displayed if these files are not downloaded and installed, resulting in Kodi not functioning as expected.
- Clearing the cache memory could do the trick. Follow the steps above to clear the cache on an Android device. Instructions for Windows and MacOS can be found below.
- The file Addons27.db may get corrupted and cause this error. Go to Settings (gear icon in main menu) – File Manager – Profile Directory – Database. Select the Addons27.db file and delete it. Return to the home screen and exit the application. Reopen the app and you can now try to install the add-on or build that caused the error. Remember, you'll also need to go to Add-ons – My Add-ons and re-enable pre-installed add-ons.
- If all else fails, you may need to delete or uninstall app data and reinstall the application. This can fix the problem, but you must reinstall all your favorite add-ons from scratch. To delete data on an Android device, go to Settings – Apps, search for Kodi, and tap Storage. Then tap Delete data. The instructions for deleting data in Windows and MacOS can be found below.
Issue # 3 – Add-ons that cause problems with Kodi that do not work, run slowly or crash
Some add-ons, in particular Those that have not been updated for some time can cause problems and make Kodi not work properly, run slowly or always crash.
- Deleting add-ons, repositories, and sources that you no longer use or have not updated for some time can help speed up Kodi.
- Deleting an Add-On – Go to Add-ons and tap / click on the icon that looks like an open box in the upper-left corner of the app. Open My Add-ons and tap All. You will see the complete list of add-ons. Tap one you want to remove and tap Uninstall on the next page you open.
- Deleting a Repository – Follow the same steps listed above and, after opening My Add-ons, tap Add-in in the repository. Tap the source again that you want to remove and uninstall.
- Deleting a Source – Go to Settings (gear icon on the main screen) – File Manager. Find the source you want to remove, tap it, and then tap Remove Source. Confirm with Yes.
Issue # 4 – Video buffering for extended periods of time, playback not smoothly
There were some problems playing videos with Kodi. There is a lot of buffering and then delays and stuttering when a video finally plays.
- If you find that loading a video takes a long time, it may be due to network connectivity issues that you may face. Make sure you achieve the desired speed by performing a speed test with the Ookla Speed Test. If you see a slower than normal speed, contact your Internet service provider.
- Some ISPs may also try to throttle or block access to streaming through Kodi, causing Kodi to malfunction. In this case, the only option is to bypass ISP throttling with a VPN. With a VPN, you can also overcome any geographic limitations that you might encounter.
- Kodi automatically scales a low-quality stream to a high-quality video. This video scaling may stutter when watching a video. To reduce video scaling, click the gear icon in the left menu to go to the settings menu. Open the player settings. Bottom left, a gear icon appears with the word Basic or Standard. Switch through the options and put them on experts. Now, under the video settings, scroll to Enable HQ Scalers Up For Scaling. Reduce this value to 10% (the default value should be 20%) and check if stuttering is reduced. If this is not the case, disable video scaling by setting it to zero.
- Follow the steps above and scroll down the last screen, go to "Allow Hardware Acceleration" and disable it. This could also help reduce the stuttering that you might see.
Instructions – Empty cache, clear data, report problem
Many problems If Kodi does not work, it can be fixed by simply clearing the cache. Unfortunately, it is not easy to clear the cache or erase data when using Kodi on Windows or MacOS. However, there is a useful add-on called Indigo available that you need to install first.
- Go to the Settings menu (gear icon in the menu on the left) – File manager.
- Click Add Source.
- Click on the box that says
. Enter the URL http://fusion.tvaddons.co
- . Make sure you enter the address exactly, otherwise it will not work.
- Give the source a name and click OK.
- Go back to the Home screen and click Add-ons.
- Click the icon in the upper left corner that looks like an open box.
- Click Install from Zip File – (the name you specified as the source) – kodi-repos – English and click repository.xmbchub-3.0.0.zip.
- When you receive the notification that the source has been installed, click Install from Repository.
- Click on TVADDONS.CO Add-on Repository and open Program Add-ons.
- Find Indigo and click on it. Click Install on the next screen.
Now the Indigo add-on has been installed. To clear the cache or data, do the following:
- On the Home screen, go to Add-ons and click Program Add-ons.
- Open Indigo and Search for Maintenance Tools
- You will now see many options, including Clear Cache, Clear Data, Delete Thumbnails (which can be used to reduce the amount of space used), and much more. Click on the desired tool and confirm your selection.
Report a problem
- If you encounter Kodi issues, it's best to start a thread in the Kodi forum.
- To ensure this When you get the support you need, you need to create a complete debug log. The necessary steps can be found here.
Here's a bit of information that makes Kodi not work as expected. With something as complicated as Kodi, fixing problems is relatively easy. In most cases, it seems easy to just clear the cache.
If you have encountered other problems with Kodi that do not work, please let us know in the Comments section. We try our best to find an answer for you!
Disclaimer: Due to its openness, Kodi and its developers, the XBMC Foundation, have some issues with many add-ons that offer illegal, pirated and torrent content. Recently, many illegal streaming services have been discontinued due to the increasing pressure from content providers and Kodi itself. However, there are many approved add-ons to choose from. How you choose Kodi is up to you. Neither Android Authority nor Kodi support piracy in any way and assume no responsibility for what you decide to do with the contents of this article. However, depending on how you use Kodi, we recommend considering a VPN.