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Problems with OnePlus 6T and their resolution



The OnePlus 6T is not a big upgrade from its predecessor, but while the specifications remain largely the same, a new and more minimalist teardrop notch, a larger battery, and an in-display fingerprint reader make up the flagship OnePlus flagship. His biggest selling point, however, is still the price. The 6T outperformed the competition by at least a few hundred dollars.

Like all smart phones of the current generation, however, the OnePlus 6T has a fair share of problems since launch. Here are some of the most common issues with OnePlus 6T and possible solutions to resolve them.


Issue # 1 – SMS / MMS on Verizon Not Received

  OnePlus 6T Thunder Purple 6 One of the more interesting announcements during the introduction of the OnePlus 6T were the fact that the device was certified for the Verizon network is. Simply replacing your SIM card with an older device may result in users being unable to receive SMS / MMS even though phone calls and data are working properly. To get your device working properly on Verizon, you need to do the following:

  • Call or start an online chat with a support representative and tell them you're trying to get a Verizon Certified phone in your account and inform you that you must enable the deployment of CDMA_LESS, also known as LTE-only. It should only take a few minutes for the CDMA-less modification to hit your OnePlus 6T.
  • You may need to ask them to make sure that both the billing and network profiles for your account are the same, d. H use a OnePlus 6T. Note that billing / network synchronization can take up to 48 hours. The employee should see the setting without CDMA in your network account.
  • Many users have found that the customer service representative is unaware of the problem or required process. You may need to increase the problem to a Level 2 representation, and users often have to try several times before finding a replacement that can help them properly.

Issue # 2 – The phone does not connect to a Windows 10 PC

While most users have experienced a problem detecting the device from their PC, some users have found that the device only recharges when it is connected to the PC, and file transfers do not possible are. In this case, some additional steps are required:

  • Go to Settings – System – Developer Options and enable USB debugging. If you have not yet listed developer options, go to Settings – About Phone and tap the build number multiple times (at least 7) ​​to get the Developer Options settings.
  • In Developer Options, scroll down and look for "Default USB Configuration". Select "File transfer". The PC should now recognize the phone and allow file transfers between the two devices.

Issue # 3 – User Fingerprint Sensor Option Login to Unavailable Apps

Certain apps, such as banking and other privacy apps, require additional device PIN / pattern or fingerprint scan input to be opened. However, some users have found that the option to sign in to these apps with the fingerprint scanner is missing.

Possible Solutions:

  • You must first delete all stored fingerprints by going to Settings – Security and Lock Screen – Fingerprint . Then delete the apps that have the problem from your phone. Run the fingerprint setup process again and re-install the apps from the Google Play Store. The apps should now recognize the fingerprint sensor as an access option.

Issue # 4 – Auto Brightness Does Not Work as Expected

Some users have found that adaptive brightness does not work as well as expected. It stays too dark for a comfortable viewing. This is one of the most common issues with OnePlus 6T recently reported.

Possible Solution:

  • It should be noted that the smart adaptive brightness function of the phone adapts to your usage over time. If you change the setting manually several times in different situations, the phone learns from it and may adjust the brightness automatically as you like.
  • If this is not the case, you should set the automatic brightness and deactivate Adjust the display brightness manually with the slider in the drop-down list or in the settings menu.
  • You can also download and use the Lux Auto Brightness app, available on the Google Play Store. This is an excellent tool for controlling automatic brightness. There is also a free version of the app that you can find here.

Issue # 5 – notifications are not displayed

Some users have found that notifications are not displayed and are not displayed until the app is reopened.

Possible solutions:

  • This problem seems to be related Only a few apps, such as Whatsapp in particular. If you notice the problem, do not forget to check the app permissions and notification settings. Go to Settings – Apps and find the app with the problem. Tap the Notifications and Permissions sections and make sure the correct settings are enabled.
  • Some users have determined that this problem is caused by the aggressive battery optimizations of OnePlus 6. Go to Settings – Battery – Battery Optimization and tap the three vertical dots in the upper right corner. Open Advanced Optimization and disable it. This fixes the notification problem and does not appear to significantly affect battery life.

Issue # 6 – Incoming Call Issue

Some users have found that an incoming call appears only as a flashing blue phone icon in the notification bar, and when the phone is locked, no information (Caller ID), or the answer / decline option appears on the screen. This seems to be one of the most common problems with OnePlus 6T.

Possible solutions:

  • Go to Phone – App Info – Notifications – Incoming Calls . Check and tap to open detailed options. Go to "Behavior" and select "Make sound and show popup on screen.".
  • You can also set the behavior for ongoing call notifications to "Silent" to prevent additional pop-ups and notification tones during a call.

Issue # 7 – Random Vibration

  OnePlus 6T back

Some users have noticed that the device is vibrating as if there were a notification, even though there is none.

Possible Solutions:

  • Go to Settings – Apps & Notifications – View All Apps . Go to Storage and delete the data for the following apps – Android Setup (there are two, but only one app data deletion), Download Manager and Google Play Store. Restart the device and the random vibrations should be stopped.

Issue # 8 – Connection Problems

Connectivity issues are common on new devices, and the OnePlus 6T is no exception. The following are the general steps you can take to troubleshoot issues with making wireless or Bluetooth devices. The most common OnePlus 6T issues have to do with the Bluetooth connection.

Possible Solutions:

Wi-Fi Problems

  • Turn off your router and phone and wait a while before turning them back on.
  • Go to the device's Wi-Fi settings and forget the preferred network. Enter the details again.
  • Check the activity level of your current channel with the Wi-Fi Analyzer application. If necessary, just switch to another channel.
  • Disable power saving mode via the settings .
  • The MAC address of the phone can be found at Settings> About Phone and make sure it is detected by your router.

Bluetooth issues

  • Make sure you do not have sleep mode enabled.
  • Turn your device's Bluetooth feature off and on again.
  • If the problem persists, clear the cache for Bluetooth by going to the Bluetooth settings.
  • Restart the phone after deleting data and cache.
  • If the Bluetooth device stores multiple profiles, you may have reached the limit on the number of profiles it can store. Delete old and unused profiles and try to rebuild the connection from scratch.

Guides – Soft Reset, Hard Reset and Wipe Cache Partition

Reset

  • If you find that your device is frozen or does not turn on, press and hold the power key and the volume up key simultaneously New. One of the most common OnePlus 6T issues is not turning on the phone.

Hard Reset (when the phone is on)

  • Open the Settings menu.
  • Scroll down and look for Backup & Reset.
  • Tap "Factory data reset".
  • Select "Reset phone".
  • Tap the "Delete all" box.
  • The device will restart automatically.

Hard Reset (with the phone off)

  • Turn off your phone by holding down the power button for five seconds.
  • Press and hold the volume key and the power key at the same time until the unit vibrates and the recovery menu opens.
  • Select your preferred language.
  • Use the volume keys to navigate to . Swipe> Data Cache> Clear All> Confirm.
  • Restart the device afterwards.

Clear cache partition

  • Turn off your phone by holding down the power button for five seconds.
  • Press and hold the volume key and the power key at the same time until the unit vibrates and the recovery menu opens.
  • Select your preferred language.
  • Use the volume keys to navigate to Wipe> Wipe cache> Yes to start the process
  • Then restart the device.

It seems that some OnePlus 6T issues are occurring. However, OnePlus does a great job of listening to community feedback and solving problems as quickly as possible. If you have any other concerns, you can submit them here to OnePlus, and hopefully a solution to your problem will soon be available.


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