You have your new Huawei Mate 20 Pro in your hands, but you are not sure or have a problem that just seems easy not to be right. You may not be alone and your Mate 20 Pro may contain one or two Gremlin. Here's our summary of the issues reported with the otherwise very impressive Huawei phone.
Problem: Tinting Green Screen
Several cases in which the screens of their phone complain have since turned green on the Internet the phone started. In dark wallpaper or in low light conditions often striking, the green hue spreads from the side of the phone and can extend over the top of the display.
Huawei has not made an official statement on the Internet at this time. This situation has also affected other handset manufacturers in the past, although we have contacted the situation. Unofficially recommended posts for a Huawei Community Forum member are directed to an authorized service center.
- It is best to contact a Huawei Service Center, your network, or the hardware hardware dealer, as they are covered by the warranty. Information on Huawei's nearest website can be found here.
Glitch: In-Display Fingerprint Sensor
New technologies can often be problematic, and the Mate 20 Pro's in-display fingerprint sensor is one of the better. it is not perfect and can become less reliable over time. If your fingerprint sensor makes a few attempts to unlock the phone, and if it used to be just one, it's best to re-register your fingerprint.
- Open Settings for your Mate 20 Pro, go to Security & Privacy then Fingerprint ID and enter your security code. Select the registered fingerprint that causes the problem, and select Delete from the list at the bottom of the screen. You will be asked to add a new fingerprint. If not, select New In-Screen Fingerprint from the available options.
- If you have screen protection installed, this may affect your registry or usage. If possible, remove it and scan your fingerprint again. In addition, some screen protectors may degrade the reliability of fingerprint sensors on the display.
Problem: Notification icons are not visible
The Huawei Mate 20 Pro has a notch The top of the screen and the available displays on both sides are not very large, so only the permanent icons like battery, clock, network signal , Bluetooth and NFC space. App notifications and other notifications are not frequently displayed. Disabling the notch under Settings does not resolve this issue.
- This is a problem with Huawei's EMUI UI over Android 9.0, and every scored Huawei phone will be affected by Mate 20 Pro. There is currently no solution to that, apart from feedback to Huawei. The company is listening to this and changes may be made in a future release of EMUI.
Problem: Missing artificial intelligence features in video
Artificial intelligence has been used for some time to enhance still images on Huawei phones Mate 20 Pro adds AI features also for video. It's possible to blur the background, isolate a particular color on the screen, or even add live filters to the footage. If your Mate 20 Pro does not have these features, you may be running an outdated version of the firmware.
- Firmware 22.214.171.124