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Home / Tips and Tricks / Report to Yelp Wrong hours, addresses, numbers, and other incorrect business information entry «Smartphones :: Gadget Hacks

Report to Yelp Wrong hours, addresses, numbers, and other incorrect business information entry «Smartphones :: Gadget Hacks



Business hours and addresses are changing, but they are not always updated on Yelp by business owners for the rest of us. It's a nuisance to show when a company is closed or given the wrong address. That's why the company, the Customer, allows us to update company information through the Yelp mobile app on iOS and Android. If the owner does not, someone has to.

If you find that information about a bar, restaurant, doctor's office, household cleaner, grocery, or other store is outdated or incorrect, use Yelp's edit feature. Fix bugs for you and anyone else otherwise would follow false information. There is a business-only Yelp app, but only a small percentage of companies are likely to use it, so it's up to us.

You can edit name, category, address, map location, opening hours, phone, website and menu. In return for your good deeds, Yelping will be a better experience for everyone.

Step 1
: Access the Business Listing Editor

On the Yelp business entry where you want to update or correct the information, top right, tap the vertical or horizontal ellipse (•••), the "More Options" menu, and select "Edit Business." Alternatively, you can scroll down the business listing, tap More Info, and click Edit or the pencil icon in the top right corner.

Step 2: Correct Incorrect or Outdated Information

You can name , Category, address, map location, hours and phone number edit, website and menu URL, and if the company is permanently closed or if the listing is duplicated. More information about completing each section can be found below in the screenshots.

1. Permanently closed?

Enable or disable this setting if the location is permanently closed. When the store is open, leave this setting alone. Do not turn it on when the company is temporarily closed, for example because there is construction, fumigation or some other temporary cause. Temporary closures should only be mentioned in the Notes section at the bottom of Edit Business .

. 2 Duplicate Business Page?

If you have seen multiple entries from the same company, go to the Duplicate Business? Page. Frame. You may not know which page is official, but fewer reviews and incomplete or incorrect information may indicate that the entry should be reported. Remember that this applies to the same site, not the other sites of the company, even if they have the same name as McDonald's.

. 3 Name

Enter the full name of the company. Avoid specifying business numbers, as these are not part of the company's official name, and not how customers relate to the location. Also omit keywords, tag lines, neighborhoods, and other information available elsewhere in the list. For example, the address helps determine the neighborhood, and the category is essentially the same as the keywords.

. 4 Address and Map Location

When you tap the map, you can choose where the location is, if it is wrong. Yelp uses the standard map app to find a building for an address, and you'd be surprised how many times it could be wrong. Move the map until the pin mark is exactly where the company's building is located.

If you move the pin in the map, the address does not change automatically because you only set the map location for the address already specified. If the address is wrong, edit it first before messing it up with the card, as you'll have to check it again anyway. To do this, tap on the address below the map. You can either enter the address manually or fill it in automatically by tapping "Fill with current location", which will use the phone's GPS to determine where you are.

Note some business locations. If there is no exact address for a business, it may be because it is a private address for a side job, such as a do-it-yourself, pet sitter or photographer. Yelp requires only a postal code or service area for these locations. These small businesses may not want everyone to know their home address. If you know the ZIP number, just use that.

6. Hours

You can either enter a description of the new hours ("closes on Sunday at 5 pm") or a picture of the updated hours (from the store front or from the menu). These should be normal operating hours, not temporary hours if they are unscheduled for a few days. Adding a photo definitely adds credibility to your work and can help make the list permanent. If the store is now open 24 hours, you can include this in the note field when suggesting changes.

7. Telephone

This must be a direct local telephone number with area code. No extensions, national call center numbers or mobile numbers should be entered.

. 8 Website

It must be the company website. No directories, social media sites or other third-party websites. That means no Facebook pages. If the company does not have a website, it should be left blank.

. 9 Menu URL

If there is a website and there is a direct link to the menu (for restaurants, cafes or bars), include this in this section. If a company is part of Eat24 or SinglePlatform, these menus are already included in the Food and Beverage operations and do not require a link. However, if you want to add a menu image that you have taken, you must manually add it to the "View photos" section of the company.

Step 3: Add notes and proof if available

If there is more information you want to mention, such as: As a temporary closure, renovation or other information that does not fit into the existing editing page. Make a note of them in the Notes section below. You can also use this section to include links to Facebook posts or tweets that back up any changes or updates that you've made to the listing. Click Done when you're done.

In some scenarios, you may see a "Do you work in this business?" Option at the top of the page Edit Business .

Step 4: Submit your changes and wait

if you have & # 39; When you're done with your updates or changes, click Send on the top right. A Yelp moderator will review all changes and either accept or reject them if they can not verify the information. Normally changes are updated within 24 to 48 hours after sending. This can take more time for complex problems.

The Yelp team reviews the changes by reviewing submissions from your users, the company's website, social media, news articles, or even direct contact with the company. If you wish to accept your changes, you should follow Yelp's guidelines and include additional information in the note field.

This article was created during the special reports of gadget hacks about traveling with your smartphone. Take a look at the entire travel series.

Do not Miss: Tips and Hints for Yelp (& why it matters)

Cover Picture and Screenshots of Nelson Aguilar / Gadget Hacks

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