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Restore access to your iPhone if you forgot your password and locked yourself (dur)



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Learn how to get back into your disabled iPhone.


Apple / Screenshot by Katie Conner / CBS Interactive

You may have forgotten your iPhone ($ 1,000 on Amazon) . Maybe a 3-year-old has freed your phone and locked you up for a million minutes. In any case, your only hope of using the iPhone again soon is in recovery.

Hopefully, you've maintained your iPhone Backup Reminders . If this is not the case (no judgment), you will probably receive daily messages titled "iPhone Unsecured" and "iCloud Memory Full."

Use this guide to reset your iPhone to its original settings.

Make sure your phone is secure.

If you've already locked your phone, this step may be too late – go to the recovery mode section. However, if you take precautions, you should make a backup copy of iCloud or iTunes ASAP. If you do not back up, you could lose all your photos and videos.

Read now : Make sure to prepare for your new iPhone.

Start Recovery Mode

1. Connect your iPhone to your computer and open iTunes.

2. Restart your iPhone.

For the iPhone 8 ($ 600 on Verizon Wireless) and later: Press the volume up key and then the volume down key. Then hold down the side button. You should see the recovery mode screen.

For the iPhone 7 ($ 290 on Amazon) : Hold down the side key and the volume down key at the same time. The recovery mode screen is displayed.

For older iPhones: Hold down the Home and Top buttons simultaneously until the recovery mode screen appears.

3. A screen saying "There is a problem with the iPhone that requires an iPhone update or recovery." Select Restore .

  Restoring the iPhone

Restore your iPhone.


Screenshot by Katie Conner / CBS Interactive

Restoring your iPhone

iTunes restarts your device. This can take a few minutes. If the process takes more than 15 minutes, your phone will leave the screen and you will have to start over. Do not disconnect your device from the computer until the phone has been completely restored.

When the device is ready, you can set it up and use it again.

If you have backed up your iPhone, you can recover everything your information with your Apple ID – this is your username and password you are using to download from the App Store. Make sure you're connected to Wi-Fi before you start.

1. When you reach the Apps & Data screen, tap Restore from iCloud Backup .

2. Log in to iCloud with your Apple ID.

3. Select your last backup.

4. Log in to your Apple ID account to restore your apps.

5. A progress bar appears, informing you how much time it takes to recover. This may take a while, depending on how much data you recover.

6. Complete Setup for your iPhone and use it again.

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What if I'm still locked?

If you reset your phone to factory settings and you still do not allow it, you can not do much yourself.

We recommend that you arrange an appointment at the nearest Apple Store where a specialist can try to help you get back in your phone. If there is no Apple Store near you, contact Apple Support. However, we hope you can solve your problems at home. Good luck!

Originally on April 5 at 5:00 pm PT (19659040) http://www.cnet.com/ "height =" 173 "width =" 308 “/>

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