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Home / Tips and Tricks / Samsung Pay: What you need to know (FAQ)

Samsung Pay: What you need to know (FAQ)




Samsung
wants to replace the plastic cards in his wallet with his mobile payment system Samsung Pay.

It works in almost every store – including those using older magnetic stripe POS terminals – without retailers having to choose a program or upgrade hardware.

  samsungpay-boa.jpg

Lexy Savvides / CNET

Where is Samsung Pay available?

Currently it is in the USA, UK, Australia, Belarus, Brazil, Canada, China, Hong Kong, India, Italy, Hong Kong, Malaysia, Mexico, Puerto Rico, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan , Thailand, United Arab Emirates and Vietnam.

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Which telephone, which bank, which card and which carrier do I need?

Samsung Pay works with
Galaxy S9
($ 710 on Amazon.com) S9 Plus Note 8
Galaxy S8
($ 530 on Amazon.com) S8 Plus S7 S7 Edge S6 Edge Plus, S6, S6 Edge, S6 Active and
Galaxy Note 5
($ 288 on Amazon.com) . It is also available on smartwatches: the Gear S2 (only for transactions on
NFC
Terminals), Gear S3 Gear Fit 2 and Gear Sport.

All major carriers in the US support Samsung Pay: AT & T, Cricket,
Metro pcs

Sprint

T-Mobile

Verizon
and US Cellular.

You need a Visa, MasterCard, Discover or American Express card. See the full list of supported banks and maps in the table below.

Where can I use Samsung Pay? Samsung claims that its system will work with almost all point-of-sale systems: NFC, magnetic stripe and EMV (Europay, MasterCard and Visa) terminals for chip-based cards.

It does not work with readers who need to physically put their card in a slot, such as those found at gas stations and ATMs.

With Samsung Pay in stores in San Francisco, I found out that it was accepted almost everywhere. These included providers that use square readers. NFC terminals in major retail chains such as Trader Joe's and Walgreens; and magnetic stripe readers in smaller stores. Merchants may further request that you sign a receipt for the transaction.

What does the setup process involve?

If the Samsung Pay App is installed, register your fingerprint on the device if you have not already done so. The camera launches so that you can scan your credit or debit card. Verify that the number, name and expiration date are correct. Finally, the app must confirm the card by sending you an SMS or e-mail from your bank.

A total of 10 cards can be added to Samsung Pay.

How does it work?

Samsung Pay uses Near Field Communication (NFC) technology to process payments at gas stations.

The system also works with almost all other magnetic strip terminals. These older systems are widely used in retail outlets in the US. Samsung Pay uses magnetic secure transmission (MST) when the phone is held against one of these registers. The phone emits a magnetic signal that simulates the magnetic stripe on the back of a credit or debit card.

In 2015 Samsung acquired the mobile payment company LoopPay which developed the specific MST technology for Samsung Pay.

  samsungpay-2.jpg "height =" 578 ​​"width =" 770 "data original =" https://cnet1.cbsistatic.com/img/gUBIXgQb6tSN00sCInU1k3UdTY8=/770x578/2015/09/28/3dacbf6f -d268 -4e85-940d-70ade26ae872 / samsungpay-2.jpg

Lexy Savvides / CNET

How can I make a payment using Samsung Pay?

Swipe up the lock screen from the small Samsung Pay bar. Select the card you want to pay with and place your finger on the fingerprint scanner to check your fingerprint, using the iris scan or the PIN. Hold the back of the phone against the payment terminal.

  samsungpay-s8-2

You see a transaction alert at the top of the screen.


Lexy Savvides / CNET

If you use a debit card through Samsung Pay, you may still need to enter the card PIN on the terminal. Once the payment has been made, you will receive a notification confirming the name of the merchant and the amount of your purchase. This information is also documented in the Samsung Pay App.

How is it different from Apple Pay or Google Pay?

The main difference is that Samsung Pay works in almost all stores accepting credit or debit cards, not just those that have TAP-to-pay NFC terminals. Samsung Pay also offers a Cashback feature with a number of participating merchants and Chase Pay users can also link the digital purses to Samsung Pay. Here is a diagram comparing the three services.

Samsung Pay vs. Apple Pay vs. Google Pay

Samsung Pay Apple pay Google Pay
Samsung Galaxy S9, S9 Plus, Note 8, S8, S8 Plus, S7, S7 Edge, S6 Edge Plus, Galaxy Note 5, Galaxy S6 and S6 Edge, Gear S2 and S3 Apple iPhone X, iPhone 8/8 Plus, iPhone 7/7 Plus, 6/6 Plus, 6S / 6S Plus, SE, Apple Watch, MacBook Pro with TouchID, iPad 5 / 6th Generation, iPad Air 2, iPad Pro and iPad Mini 3 and 4 Android phones with NFC and HCE support running KitKat (4.4) or higher
24 countries worldwide 27 countries worldwide 18 countries worldwide
Fingerprint, PIN or iris authentication FaceID or fingerprint authentication Fingerprint, PIN, pattern, or password authentication
Works with NFC, magnetic stripe or EMV terminals, in-app purchases Works with NFC terminals, in-app purchases, and web purchases in Safari Works with NFC terminals and in-app purchases
Credit, Debit, Loyalty and Gift Cards Credit, debit, customer cards Credit, debit, loyalty card and gift cards
Large selection of banks: complete list here; PayPal Wide range of banks: full list here Large selection of banks: full list here; PayPal

Is it safe?

Samsung Pay does not store the account or credit card numbers of the cards on the device, but uses tokenization for transactions. With every purchase, the Samsung Pay Handset sends two data to the payment terminal. The first is a 16-digit token that represents the credit or debit card number, while the second part is a one-time code or cryptogram generated by the phone's encryption key.

What if I lose my phone?

Payments can not be made from your phone without being authorized by fingerprint, PIN or iris scan. When you register with Samsung's Find My Mobile service, you can remotely erase information, including all the maps stored in Samsung Pay.

Can I use Samsung Pay without Wi-Fi or cellular connection?

Yes, although you can make only 10 payments without the device having Wi-Fi or cellular data. You also need an active Internet connection to add a map and access the transaction history.

Can I use Samsung Pay overseas?

If you can use your US map abroad, it will probably work on your Samsung Pay journey too. If you try to add a card while traveling outside the US, you may need to contact your bank.

Does Samsung Pay also work for returns?

Yes. Traders may require that you hold the payment terminal phone in the same way as you would make a payment to process the return. You'll also be asked to match the payment information on the receipt with the last four digits of your virtual card number. Access is via the Samsung Pay app.

Editor's note: This article was originally published on September 28, 2015, and is constantly updated with new information.


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