If you are looking at a voice over IP (or VoIP instead). We looked at the best VoIP options for your small business.
VoIP is basically another form of technology to talk to each other like a normal phone. In the simplest case, voice prompts are encoded in digital form before being sent over the Internet (rather than over conventional telephone lines). However, many VoIP services go much further and offer a number of additional options that can greatly improve the efficiency of your small business. These include videoconferencing, in-house texting and online collaboration tools.
No VoIP service is suitable for all companies. They each have their own pros and cons, whether they're prices or features like integration with cloud business services like Salesforce. Whatever you are looking for your company, we have covered you. We've looked at the best and worst features of our recommendations so you know what suits you best.
Best Overall: RingCentral
If you have it your budget can not go wrong with RingCentral. It is reliable, easy to use and often adds new features to its services. It's more expensive than its main competitors, as many of its features require additional purchases, but it's well worth the price.
The Essentials package usually costs $ 19.99 per user per month per year (which increases to $ 29.99 per month if you pay monthly and not annually) and allows up to 10 users, 100 toll-free minutes per month Month and up to 4 people video conferencing simultaneously.
Upgrade to the standard package for an additional $ 5 per month, and get unlimited users and unlimited fax. The most popular package is the Premium package, which provides support for 100-person video conferencing, along with automatic call recording and voicemail-to-text services. That's $ 35.99 per user per month. There is also integration with Salesforce, Zendesk and Desk.com, which is certainly useful for certain businesses.
As mentioned earlier, RingCentral is not the cheapest if you add extra features, but it's certainly flexible and flexible
Suitable for international calls: 8 × 8 Virtual Office Pro
8 × 8 Virtual Office Pro offers a lot that RingCentral already offers But at first glance, it seems expensive. The lowest package for small businesses starts at $ 28 per month per user. What is there?
It also offers unlimited calls in at least 14 countries, depending on which package you choose. For companies that often deal with people living abroad, this can save a lot in the long run compared to other services. Such packages continue to increase in price and in terms of countries, with the second least expensive package costing $ 38 per user per month but covering 32 countries, and so on. On this page you can read the peculiarities of the countries in the packages.
You'll also get typical features like media storage, call queues, voice mail, auto-attendant, and a central office ($ 38 per month) and more. There are unlimited internet fax options for all packages. Up to 100 people can participate in videoconferencing, regardless of what you pay for. You can also integrate the service into NetSuite, Salesforce, and Zendesk.
This is the package for companies that often deal with customers abroad. This initially costs more, but it soon turns out to be a considerable savings over other VoIP options that cost more for international calls.