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The best VoIP for your small business – Review Geek



  Man using a telephone headset at a workplace in an office
Monkey Business Images / Shutterstock.com

If you are looking at a voice over IP (or VoIP instead). We looked at the best VoIP options for your small business.

VoIP is basically another form of technology to talk to each other like a normal phone. In the simplest case, voice prompts are encoded in digital form before being sent over the Internet (rather than over conventional telephone lines). However, many VoIP services go much further and offer a number of additional options that can greatly improve the efficiency of your small business. These include videoconferencing, in-house texting and online collaboration tools.

No VoIP service is suitable for all companies. They each have their own pros and cons, whether they're prices or features like integration with cloud business services like Salesforce. Whatever you are looking for your company, we have covered you. We've looked at the best and worst features of our recommendations so you know what suits you best.

Best Overall: RingCentral

  Ring Central
Ring Central

If you have it your budget can not go wrong with RingCentral. It is reliable, easy to use and often adds new features to its services. It's more expensive than its main competitors, as many of its features require additional purchases, but it's well worth the price.

The Essentials package usually costs $ 19.99 per user per month per year (which increases to $ 29.99 per month if you pay monthly and not annually) and allows up to 10 users, 100 toll-free minutes per month Month and up to 4 people video conferencing simultaneously.

Upgrade to the standard package for an additional $ 5 per month, and get unlimited users and unlimited fax. The most popular package is the Premium package, which provides support for 100-person video conferencing, along with automatic call recording and voicemail-to-text services. That's $ 35.99 per user per month. There is also integration with Salesforce, Zendesk and Desk.com, which is certainly useful for certain businesses.

As mentioned earlier, RingCentral is not the cheapest if you add extra features, but it's certainly flexible and flexible

Suitable for international calls: 8 × 8 Virtual Office Pro

  8x8 Virtual Office Pro
8 × 8

8 × 8 Virtual Office Pro offers a lot that RingCentral already offers But at first glance, it seems expensive. The lowest package for small businesses starts at $ 28 per month per user. What is there?

It also offers unlimited calls in at least 14 countries, depending on which package you choose. For companies that often deal with people living abroad, this can save a lot in the long run compared to other services. Such packages continue to increase in price and in terms of countries, with the second least expensive package costing $ 38 per user per month but covering 32 countries, and so on. On this page you can read the peculiarities of the countries in the packages.

You'll also get typical features like media storage, call queues, voice mail, auto-attendant, and a central office ($ 38 per month) and more. There are unlimited internet fax options for all packages. Up to 100 people can participate in videoconferencing, regardless of what you pay for. You can also integrate the service into NetSuite, Salesforce, and Zendesk.

This is the package for companies that often deal with customers abroad. This initially costs more, but it soon turns out to be a considerable savings over other VoIP options that cost more for international calls.

For video conferencing and screen sharing: eVoice

  eVoice
eVoice [19659003] Video conferencing is often much more personal than audio calls. This means you can interact more effectively with your colleagues and customers in the remote work than just rely on their voice. eVoice is one of the best for cost-effective videoconferencing because it's well-targeted for service.

Even with the cheapest payment level (eVoice lite), you can share your screen with up to 2,000 viewers with video feeds for up to 25 participants. It's much more generous than its competitors, since eVoice Lite only costs $ 12.99 per month and user. For all but the smallest of companies, it pays to switch to $ 29.99 per month per user pack, as Lite only works for two users, but it's a good place to start.

In all cases, you get unlimited virtual voice mail extensions, call forwarding, auto-attendant, and many other tools.

In reality, however, it's the relatively inexpensive video conferencing and screen sharing that eVoice is considering. Unfortunately, there's no sketching whiteboard feature, which is a missed opportunity, but it's still worth considering whether video conferencing is critical to your business.

Best Management Features: Vonage Business Cloud

  Vonage Business Cloud
Vonage

The Vonage Business Cloud adds many features to the subscription model. Skip the mobile plan (the cheapest at $ 19.99 per month per user), as it is virtually impractical for anyone but the smallest businesses.

Instead, the premium plan offers something for everyone for $ 29.99 per month per user. In the continental US and Canada, there are unlimited calls and text messages, an auto attendant, video conferencing, chat and file sharing for up to 100 people, and extensive CRM integration.

It's the latter, the Vonage Business Cloud from the crowd here with support for Clio, ConnectWise, Google G Suite, Microsoft Dynamics, Microsoft Office 365 and Zoho CRM. For an additional $ 4.99 per month, you can also enjoy the integration of Bullhorn and Salesforce. His service is constantly evolving with regular integrations.

The Vonage Business Cloud also features an easy-to-use yet powerful administration panel that includes extensive management reports at the touch of a button. Sure, most VoIP services offer similar capabilities, but Vonage's setup guide and assistant are not a stressful experience at the beginning.

It also supports Amazon Chime conferencing and rich Smart Meeting Collaboration capabilities. If you need these kind of features, Vonage is the easiest place to go.

For Pseudo-VoIP: Skype For Business

  Skype For Business
Microsoft

Skype For Business is not exactly full VoIP platform by all means, but it's ideal if your company is dealing with VoIP and prefer to rely on a simple setup during setup.

The service allows easy contact of Skype users, phone numbers and all your employees. It supports up to 250 participants in a meeting, with video and audio recordings available for calls. There is also a whiteboard support.

You must sign in to Office 365, which means you will also have access to Office applications and cloud file storage for the same subscription fee. This fee is also low and starts at $ 8.25 per month per user.

So what's the catch? It is not a full-fledged VoIP service. There are no dial-in audio conferencing features, and you should not expect an auto attendant or CRM support. However, if you simply want to stay in touch with your remote employees, this will do the job. It's also useful if your team is not familiar with the technology, since almost everyone has experience with Skype. For occasional use, it might be an ideal option to stick to a cheaper option that people are more familiar with.


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