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To check if your HP laptop battery is being recalled



In early 2018, HP announced a recall after discovering that some of its laptop batteries could overheat and catch fire. At this point, HP released the steps you needed to check the battery of your notebook by recalling it.

HP recently extended the callback requesting users to check their batteries, even if they were previously deleted.


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Only if this time a serial number is not entered into a website, HP has published a tool to check whether the battery is recalled and needs to be replaced.

Affected Models

Here is the current list of potentially affected HP models:

  HD list of recalled laptop batteries

Screenshot of Jason Cipriani / CNET

Alright the last time? Check again.

It's worth repeating: If you checked the battery the first time you announced the recall and received the all-clear, HP says you need to recheck it. If the batteries overheat, there is a risk of fire. So take a few minutes and check the battery again.

How to check

As mentioned before, the old process is required to find the serial number of your device and to enter it on a dedicated web page. Now HP offers a validation tool that you need to download, install, and run.

You can download the tool from the callback website here. The download link is located in the Getting Started section under the heading Download HP Battery Validation Utility .

If the device detects that your battery needs to be replaced, the battery will enter battery safety mode so you can continue to use the laptop while it is connected to an HP Power Supply . , The battery will not charge during this time, thus eliminating the risk of it developing. Battery backup mode provides instructions to have the battery replaced by HP for free.


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