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To verify that Apple has recalled your MacBook (for free repairs)



  Internals of a MacBook
Apple

Apple has recently recalled many MacBooks. Your MacBook may be authorized to replace the battery, keyboard, motherboard, display backlight or other component for free. Here's how to check if you can do free repairs.

Even if your MacBook is working properly, you should look for available callbacks. A recall of an Apple MacBook battery, for example, determines that the battery overheats and can cause a fire safety hazard. "Using Apple's free service, you'll get a fresh new battery and less chance of your MacBook going up in flames.

How to Check Your MacBook Model Number and Serial Number

To determine if your MacBook is eligible, you need to know the exact model name. You may also need to tell Apple the serial number.

To get this information, click the Apple icon in the menu bar in the upper-left corner of the Mac screen. From the menu, choose About This Mac.

 Opening

All the information you need is displayed here. The model name of your MacBook is displayed under the version number of the macOS you are installing, and the serial number is displayed to the right of "Serial Number" at the bottom of the list of information.

 MacBook model number and serial number The number is displayed in the window

Which Macs are authorized?

Apple offers a largely complete list of recalls on its website, which the company refers to as "replacement and repair extension programs." Make sure your Mac's model name is on this list:

  • MacBook Air (Retina, 13-inch, 2018) – Apple did not list that name on its website. However, a "very small number" of these systems have a "problem" with the motherboard and can replace this board for free.
  • MacBook Pro (Retina, 15-Inch, Mid-2015) – Some Of these MacBooks, battery replacement is possible. The battery can overheat. Check the serial number of the MacBook to see if it is legitimate. If you have a suitable Mac, Apple recommends that you stop using it for fire safety reasons.
  • MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports) – Some of these MacBooks are sold at 128GB 256-GB solid-state drives have "a problem that leads to data loss and drive failure "Check your MacBook's serial number with Apple to see if it's affected.
  • MacBook Pro (13 inches, 2016, Four Thunderbolt) 3 ports) – Some of these MacBooks have a backlight problem with the display. The backlight may stop working, or "vertical light areas across the bottom of the screen" may be displayed. To resolve this problem, follow these steps:
  • MacBook Pro (13-inch, 2016, two Thunderbolt 3 connectors)) – Some of these Macs have the same backlight problem as above.
  • 13-inch MacBook Pro without Touch Bar – Some of these MacBooks may expand their battery due to a failure of another component. Apple believes that this is not a security issue, but free replacement of the battery is allowed for your device. To check the serial number of your MacBook. Note that this does not affect MacBook Pros with touch bars.

If you have a keyboard problem

Apple states that "a small percentage of keyboards" may have problems in some MacBooks. If your MacBook's keyboard contains characters that appear "unexpected", "do not appear" or the keys just feel "sticky" or inconsistent, Apple will probably fix it for you.

Apple offers a list of affected keys on MacBooks – new MacBooks with the much-discussed new keyboard design. If you have one of these MacBooks and your keyboard is working properly, Apple will not do anything. It resolves only issues that have already become apparent:

  • MacBook (retina, 12-inch, early 2015) [19659023] MacBook (retina, 12-inch, early 2016)
  • MacBook (retina, 12 inches, 2017 )
  • MacBook Air (Retina, 13 inches, 2018)
  • MacBook Pro (13 inches, 2016), Two Thunderbolt 3-ports
  • MacBook Pro (13 inches, 2017, Two Thunderbolt 3-ports) [19659023] MacBook Pro (13-inch, 2016, Four Thunderbolt 3-ports)
  • MacBook Pro (13-inch, 2017, four Thunderbolt 3-ports
  • MacBook Pro (15-inch, 2016)
  • MacBook Pro (15-inch MacBook Pro (13 inches, 2018, four Thunderbolt 3 ports) [19659023] MacBook Pro (15 inches, 2018)
  • MacBook Pro (13 inches, 2019, four Thunderbolt 3 ports) [19659023] MacBook Pro (15-inch, 2019)

If you have a MacBook with this problem Visit the Apple Web site to learn more about the Keyboa rd service process.

Plug adapter ter and electric shocks

Apple has also recalled some older power plug adapters. Specifically, these models were sold outside the US and within the US as part of the Apple World Travel Adapter Kit. They can break and "cause electric shock if exposed metal parts are touched." Older two- and three-pin adapters can be replaced at no cost.


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