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Unexpected Smart Tech tools are now available to help your small business



Need data analysis? Ink and toner management? Better customer service? There is a technology for that.


5 minutes read

The opinions of Entrepreneur are the authors.


The saying "you have to work smarter, not harder" seems to be created for today's business world. There are many low-cost technologies that can save you time and money and have a measurable impact on your bottom line.

Related: Are you planning Data Analytics? Follow These Trends

So, whether your goal is to save money on your utility bills or improve customer service, consider some of these smart tech solutions that can redefine how you do business.

Data Analysis

Using an Amazon Echo, you can do everything from ordering lunch for employees to managing your busy schedule, but technology can do so much more. For example, you can ask Alexa to review the relevant web analytics or unofficial Google Analytics for the report on your website. This will give you information about the traffic, clicks and other data points you need.

You can also request data for a specific day, week, or period. Alexa will keep you up to date without ever touching a keyboard. If you already have an echo, take a few minutes to find out how the data analytics feature can help you manage your website. If you do not have one, it's a small investment in a multi-use tool that is indispensable for small businesses.

Customer Service

Unless you are relocating your customer service activities abroad, you are likely to offer service support products only during business hours, but with chatbots, your customers may get the targeted and detailed attention they need exactly when they need it want it. With this AI technology, you can solve simple customer problems through automation and reduce your direct service interactions to those who need additional support.

According to AppInstitute experts, these programs can cut operating costs by 66 percent. There are many options for plug-and-play chatbots, including BotEngine, bold360 and Botsify, so you can choose the ones with the best program integrations and customization features that are right for you.

Related: 20 Free Tools Your Small Business Should Use Today

Utility Spend Management

Managing heating and cooling costs with intelligent technologies is an excellent way to increase cash flow and profits , Nest Thermostat is the first such device to receive an Energy Star rating. and it adapts itself to the season and your schedule. According to the company, the user saves 1

0 percent heating costs and 15 percent cooling costs, and achieves better results than a standard programmable thermostat. Another excellent choice is Emerson's Sensi Thermostat, which was voted Best Overall Smart Thermostat by 2018 by Reviewed.com.

Both systems are controlled by a smartphone. So if you have to work in one day, you usually spend in the office, just program the change and the room will have the perfect temperature on arrival. Keeping your business at a comfortable level only during working hours allows you to manage your budget.

Business Security

With the focus on digital security, business owners minimize the need for physical security for their workplace. Smart-Lock solutions from companies like Schlager Smart Deadbolt and Kwikset Kivo can be connected to your mobile phone. So you have full control over when the doors are unlocked, no matter what time of day or whether you are in the city or on the other side of the world.

With these systems, there are no keys that can be illegally duplicated, lost or stolen, and you do not have to change the locks when an employee leaves. Each employee can have their own access code, and you can revoke access by swiping your screen. These systems also let you monitor when employees come and go from the office, keeping everyone on their toes.

Ink and Toner Management

A Common Issue: You must make copies of your critical business proposal or try to print a critical report for your key customer when you receive a "low ink" message on the device. Now you need to get out and buy ink or toner in the office supply store, which costs more than you spend; or you bring the job in a copy shop, which also requires a high price.

What to do? Use intelligent technology, such as the Brother Refresh program or Amazon Dash Replenishment, to connect your printers and copiers to their systems.

These tools monitor the levels of ink or toner in your devices, detect when they are low, and automatically send what you need. Unlike a subscription program that delivers products on a set schedule, whether you need them or not, this technology only sends what you need when you need them. This avoids emergency trips to the office supply business, your business runs smoothly and you save time and money.

Go to: Alexa Is Listening. Here's how you can stop your voice assistant from recording you.

Bottom Line

There are many intelligent technologies that enable small business owners to save money and improve operations in unexpected areas. Whether you want to monitor your website analytics, secure your business, or reduce costs, there are many affordable and easy-to-use options for virtually every need.


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