What information does Apple store with its customers? Some of these are available to you with a simple online request. Since Apple claims that it does not store large amounts of data about individuals, the results can be surprising, especially since parts of it can go back many years.
If you'd like to get a copy of Apple's own record, read here how to launch the ball from your laptop or desktop:
- Start with the Apple Privacy page at https: / / www. apple.com/privacy/contact/
- From the pull-down menu on this page: "I have a question," select "Privacy Issues."
- Fill in the form, including your name. Email and Location
- Add one sentence or two to request all your data, for example, "I'd like a copy of all the data Apple has for me."
Update, May 23: Apple is actually bringing an easier way to do this in Europe ̵
When our ZDNet colleague Zack Whittaker tried this recently, within days he received an email reading:
Dear Mr. Whittaker,
Thank you for contacting the Privacy Team Apple, we take the privacy and security of your personal information very seriously. We conceive our products and services from this point of view.
We can set up a report on your account details as controlled by Apple.
However, to ensure the security of your personal information, we must confirm your identity. Could you please provide me with the following information associated with the account, if available:
– Full name
– Apple ID if known
– E-mail address
– Telephone number
– A Registered Product Serial Number
– AppleCare Support Case Number or Date and Time of AppleCare Support Chat
Please do not send any confidential information such as credit card information or passwords
Whittaker tells us about a one week After submitting the requested information, he received a link and password to download an .XLSX file that can be opened in many spreadsheet applications such as Microsoft Excel, Google Docs, and Apple Numbers.
The data supplied includes all App Store and iTunes purchases associated with your Apple ID, the serial numbers of all of your Apple devices, and even a list of titles that you use withto have. For a deeper insight into Apple's exact information and what it means for you, see Whittaker's in-depth analysis of ZDNet.