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What happens if my stimulus check never appears? Here's what you can do



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If you are still waiting for your stimulus check, you are not alone.


Angela Lang / CNET

For the latest news and information about the coronavirus pandemic, see the WHO website.

If you are worried that your stimulus check has not yet arrived, give yourself courage. Although the IRS has sent over 152 million checks, there are still millions left. Your check may simply take time. It could be that it was actually delayed for one of these 10 common reasons . However, if you think your payment has slipped through the cracks, we may be able to help you with some information – including contacting the IRS if your check never appears.

The first check for economic relief was sent in the middle of the year – April about a month and a half ago. If you have to wait a long time until you receive your money, we recommend that you visit the IRS online tool, which can be used to [20209017] track the status of a payment for 2020 . In general, it should tell you when your check will be processed and how you will receive it (e.g., a paper check by mail). However, if this Get My Payment portal does not provide you with any information that you understand or that your check is on the way and you have not received it, you may need to report the discrepancy to the IRS.

Here we will go through a few possible scenarios that may apply to you. This story is often updated with new information. If you are looking for additional personal financial information, we have suggestions on how you can spend the stimulus money how the corona virus can affect your rent payment and other ways to get financial relief
during the pandemic.

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Stimulus Checks Helpline



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Are you entitled to a stimulus check?

Before proceeding, simply double-check that you meet one of these requirements for stimulus payment. The following numbers are based on your taxes for 2018 or 2019 (whichever you submitted last). In particular, you need to know your AGI or the adjusted gross income found on your last 1040 federal tax form. For further questions about authorization, e.g. For example, if you do not normally submit taxes, we recommend that you read our Guide to Stimulus Testing .

You can receive a stimulus test if:

  • You are a single resident of the United States and an AGI of less than $ 99,000.
  • You enroll as the head of household (are considered unmarried with at least one dependent) and earn less than $ 146,500.
  • They register without children and earn less than $ 198,000.
  • You are the parent of a child aged 16 years or younger.

You receive a "Need More Information" message from the IRS Get My Payment tool.

If you checked the IRS Get My Payment tool weeks ago and provided a payment date but your money hasn't been received, the IRS may need more information. Check the "Get my payment" tool again. When "Need more information" is reported, the IRS indicates that your check has been returned because the post was unable to deliver it.

After you see the "Need more information" message online, this tool allows you to enter your bank account information to receive your payment directly to your bank account. The IRS said that if you don't provide your bank account information, it will save your payment until it receives a current mailing address. The IRS Change Address page tells you how to update your address with the IRS.

The IRS is waiting for you to submit a form.

If you have submitted a tax return for 2018 or 2019 or are receiving government benefits, the IRS should send your check automatically without you having to do anything.

However, if you are a U.S. citizen or permanent resident, had gross income of less than $ 12,200 in 2019 – or $ 24,400 as a couple – and did not submit feedback for 2018 or 2019, you may need to provide some information to the IRS, before it can process your payment. Visit the Non-Filers website and check if the IRS needs anything from you.

The IRS sent you a confirmation letter, but you did not receive your check.

A handful of CNET readers report that the IRS sent them a confirmation letter, but they did not receive their check.

"Last week I received a letter in the mail saying that I had received my payment. But no, I did not," reported a CNET reader after receiving the confirmation letter that the IRS received 15 days after Sending payment sent.

We asked the IRS how to deal with payments that were reported to have been sent, but people say they were missing, and will update this story with the agency's response.

The "Retrieve my payment" portal does not inform you of your check status.

Some people continue to receive ] payment status error messages in the Get My Payment tool and a group has launched an online petition asking the IRS for help. On the group's Facebook page, commentators report on the various possible reasons for the delay.

One person said the IRS had informed them that their payment had been subjected to a 60-day review due to a problem with their direct deposit information. Another said that the IRS had informed them that their social security number did not match the records. The IRS has not answered our questions about these potential errors and what information you should have on hand before contacting the IRS.

The IRS has sent your check to a closed account.

Your check may have been returned to the IRS when an attempt was made to send your payment to a now closed bank account or to a temporary prepaid debit card that a tax accountant has set up for you. When your payment is returned to the IRS, the agency sends your check to the current address that it has deposited for you.

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Are you still waiting for your incentive to check in mail?


Sarah Tew / CNET

You accidentally threw it away.

Four million people receive their incentive money on a prepaid debit card called the Economic Impact Payment Card instead of a check. The EIP card arrives in a simple envelope, said the IRS, with "Money Network Cardholder Services" as the sender.

Some people who mistake it for junk mail may have mistakenly thrown away these letters. If you misplace or throw away your card, the EIP card service has a FAQ on what to do if your card is lost or stolen.

The federal government intercepted your payment.

If you owe child benefit, the IRS can redirect your payment to cover overdue support. In this case you will receive a notification from the tax office.

You have not received the full amount you owe.

Another but related problem could be a change in your income in 2020. In some cases, the IRS may owe you more money than you received if the income figure used to calculate your payment from your tax returns in 2018 or 2019 is lower in 2020.

If you now have a new dependent, e.g. For example, a child who is not included in your tax returns, you can also be owed more money. In both cases, the IRS said that if you submit next year, you can claim the additional amount in your 2020 tax return. We recommend keeping detailed records so you don't forget.

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Measuring corona virus in wastewater could help .. .



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Someone stole it from your mailbox or otherwise cheated on you.

Although it is unusual, you can believe that you were cheated out of your payment or stole it. The Federal Trade Commission has a website where you can report a stolen stimulus check. We asked the IRS what other recourse you have if this applies to you.

Contacting the IRS

Within 15 days of sending your payment you will receive a letter from the IRS confirming the payment. At the end of the letter there is a number you can call for more information: (800) 919-9835.

Earlier this month, the IRS added 3,500 phone representatives to help with potential payment issues. The IRS help number is (800) 829-1040.

When you call the IRS by phone, it is a good idea to give yourself enough time to call. We would not be surprised if the call volume increased or if the calls would take some time. It is also a smart idea to collect your information in front of you, e.g. B. A copy of your last tax ID and the letter the IRS sent if you received one.

We contacted the IRS for more information on how to prepare to call a representative.

As you work to determine the status of your money, we know the following about a second round of stimulus checks how best to use your stimulus check and how to Avoid fraud
the target feared corona virus.


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