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What is Google Duplex? – CNET



During Google's annual developer conference, the company introduced Google Duplex . The new technology has caused a stir since its introduction, making some seem eerie, while others discuss the privacy implications.


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While everyone is waiting to learn more about Google Duplex and see it in action, let's take a look at what is currently known about this fascinating technology.

What is duplex?

Google Duplex is the technology behind a new Google Assistant feature. Duplex is a fully automated system that makes calls for you complete with a natural-sounding human voice instead of a robotic one.

In addition, Duplex, according to Google, "complex sentences, quick speech and long comments" understand.

For those who want to engage with Google Duplex, read this post with a handful of recorded call examples.

What can it do?

When Google Duplex is released in beta this summer, you can do three things: arrange a hair appointment, make reservations at a restaurant, and get vacation time for a business.

If the company that asked Google Assistant to book an appointment accepts online reservations, the wizard uses this task to complete the task. Otherwise, Assistant / Duplex will call the store on your behalf.

How do you use it?

Details are not known exactly, but the process involves Google Assistant doing something like "Call XYZ Restaurant and reserve four people on Friday night at 7 pm."


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From then on, Google Assistant and Google Duplex will make the call, speak to the person who picks up the phone in the restaurant, and add the appointment to your calendar when it's done.

Is it … scary?

Yes, a little bit. The idea of ​​not knowing whether you're talking to a computer or a real person is unbelievably scary. Google in turn has stated that it will include the requirement to inform those on the line that is the call with Google Assistant (or Google Duplex) for transparency.

When can I use it?

Google stated during the inaugural speech by Google I / O that the duplex portion of Google Assistant will be released as a beta in the coming weeks. There is not much known about exact timing or restrictions and limitations. You may have access to duplex this summer, but you may be waiting a little longer.


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