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What should you do if you receive a phishing e-mail?



  A woman opens an email on her computer labeled
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If you receive a phishing e-mail, it can be a bit scary. Fortunately, if you do not click or respond to any links, nothing will infect your computer. If you receive a phishing e-mail, do the following (and not as before ):

In a phishing e-mail, the sender attempts to get you to click a link or link Provide personal information such as bank details or passwords. They are a conventional social engineering attack. We explained in detail how phishing emails work. If you are unfamiliar with phishing emails or do not know how to recognize them, it is worth reading.

But what should you do if you receive a phishing e-mail? [1

9659006] Do Not Panic And Click No Links

If you get a suspicious phishing email, do not panic. Modern email clients such as Outlook, Gmail, and Apple Mail are great at filtering emails with malicious code or attachments. Just because a phishing e-mail lands in your inbox does not mean that your computer is infected with a virus or malware.

Opening an e-mail (and using the preview window) is completely safe. Mail clients did not allow code execution when you open (or preview) an email for more than a decade or more.

However, phishing emails pose a real security risk. You should never click on a link in an email or open an attachment to a link unless you are 100% sure you know the sender and trust him. You should never answer the sender – not even to tell him not to send you any more e-mails.

Phishers may send emails to thousands of addresses daily. If you reply to any of their messages, your email address will be confirmed live. That makes you even more of a destination. As soon as the phisher knows you are reading his emails, he sends more attempts and hopes one of them will work.

To be clear: Do not click any links, do not open attachments and do not answer.

RELATED: Why You Can not Be Infected by Opening an E-Mail (more)

Check with the sender

  You type on the laptop keyboard.
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If a suspicious email comes from someone you know or from a company you use, check that the message is legitimate. Do not reply to the email. If it seems to come from someone you know, create a new email message or send an SMS or call the person and ask if they sent you the email. Do not forward the email as this will redirect the potential phishing attack.

If the email is supposed to come from a company that uses it, how do you get it from there? Again does not click on links in the email. Enter the site address yourself (or use your preferred search engine) and use their contact options to ask the company if it sent it.

If this is the case, the email was sent to many people, z Via an app, you can also send the company a tweet to its official contact person and ask them directly. The employee does not know about individual emails, but he knows if the company has sent a message to all customers.

Report email

There are four types of organizations to which you can report phishing e-mails: [19659023] Your business

  • Your e-mail provider
  • A government office
  • The organization from which the email supposedly originated
  • Report it to your company

    If you receive a phishing email to your work address, you should do so. Follow your company's guidelines instead of something else do. According to your IT security policies, you may need to forward a phishing e-mail to a specific address, complete an online report, log a ticket, or simply delete it.

    If you are not sure what your company policy is, contact your IT security team. We recommend that you find out before you receive a phishing e-mail, if possible. It is better to prepare and be ready.

    Report this to your email provider.

    Your email provider probably has a process that allows you to report phishing emails. The mechanism varies from provider to provider, but the reason is the same. The more data the company has about phishing emails, the better spam / junk filters can be set up to prevent fraud from reaching you.

    When Google or Microsoft provide your email account, customers have a built-in reporting mechanism.

    On Google, click the three dots next to the reply option in the email, then select "Report Phishing."

     Click on the three dots and then select

    A box will pop up asking you to confirm that you want to report the email. Click "Report phishing message" and Google will check the email.

     Click

    The Outlook client does not provide an option to report an e-mail to Microsoft, but the Outlook Web App. This works the same as Gmail. In the email, click the three dots next to the "Reply" option, and then select "Flag as phishing."

     Click on the three dots and then select

    to report the e-mail. Click "Report" and Microsoft will review the email.

     Click

    You can not report a phishing e-mail directly to the Apple Mail client. Instead, Apple asks you to forward the message to reportphishing@apple.com.

    Other e-mail providers allow you to search online to see how you report phishing emails to them.

    Report to a government agency.

    Some countries have agencies that deal with phishing emails. In the US, the Cyber ​​Security and Infrastructure Security Agency (department of the Department of Homeland Security) asks you to forward the email to phishing-report@us-cert.gov. In the UK, you can report the emails to the Action Fraud, the National Fraud and the Cyber ​​Crime Reporting Center.

    In other countries, a quick search should tell you if and how you can report a phishing e-mail to the authorities. [19659004] If you send a phishing e-mail to your provider or government agency, you should not expect an answer. Instead, e-mail providers and government agencies use the information you send to try to stop the accounts that send the e-mail. This includes blocking senders (or adding them to spam / junk filters), shutting down their websites, or even tracking senders if they break the law.

    When you report phishing emails, this helps everyone because you help the authorities stop as many of them as possible. The more people that report phishing emails, the more agencies and providers can prevent senders from sending them.

    Report it to the company that reportedly sent the emails Report it directly to this company. For example, Amazon has a dedicated email address and form to report both email and phone phishing.

    Most businesses and government agencies (especially those involved in financial or medical businesses) may report phishing. If you search for "[company name] Phishing Report", you should be able to find it pretty quickly.

    Mark the sender as junk or spam.

      A mouse pointer points to a spam folder in an e-mail client.
    Feng Yu / Shutterstock

    You probably do not want to receive any more emails from the person who sent them. Mark it as spam or junk, and your e-mail client blocks all other emails from that address. For information, see our Gmail guide and this article on Outlook.

    You can add senders to a spam / junk list in any e-mail client. If you're using something other than Gmail or Outlook, search the company documentation to find out how to flag a message as junk.

    Delete the e-mail.

    Finally, delete the e-mail. Normally, it is moved to the Recycle Bin or Deleted Items folder. Therefore, remove it from there as well. You do not have to keep it after you report it.

    You do not have to run a virus scan or delete the browsing history just because you received a phishing email. However, you should run an antivirus program (we like Malwarebytes for both Windows and Mac) and it does not hurt to scan from time to time.

    If you run an antivirus program that is updated regularly, it should detect malicious content before it runs. Also, if you do not click a link or open an attachment in the email, it's unlikely that any malicious content on your system has been unloaded.

    Do not Worry and Carry On

    Phishing emails are annoyingly common. Fortunately, your spam or junk filters catch you most of the time and you never see them. Sometimes they do not even get that far because your provider stops them. To defeat the few who get away, you just have to be careful and not click on any links or attachments, unless you are sure that they are safe.

    Every day millions of phishing e-mails are sent. So do not worry, usually not a target. Just follow the simple steps described above and continue with your day.


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