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What to do if your ethernet does not connect?



If you have Wi-Fi but your wired Ethernet connection is not working, you will need to turn off Wi-Fi first. Believe it or not, this could tell you that the ethernet works. If Windows can access both, Ethernet has the highest priority, but the Wi-Fi icon appears in the notification area. Right-click the icon, go to Open Network and Internet Settings then to the Wi-Fi tab, and deselect this option.

While this does not solve your problem, the following tests can be performed more easily. You will immediately see if the ethernet works. This is exactly what you need to know.

If Wi-Fi is disabled and you still do not receive a network connection, make sure the Ethernet is enabled in the same ] Network and Internet Settings .

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Find the right network. It will probably tell Local Area Connection . If it appears under the name Not Connected right-click on it and select Enable . It may take a few seconds for the connection to be established, but no longer.

If this does not work, plug the cable into another port on the router. If this resolves the problem, you have a broken router. As long as you do not need all the connections, you can come through. Otherwise, check the manual or the manufacturer for information about a fix. In the worst case, you can replace it.

If this does not work, replace the Ethernet cables – even if you need to borrow or buy a new one. If this fixes the problem, you have found a very simple solution.

If none of these tests fix the problem, the problem is with your PC. Is it the hardware or the operating system?

To find out, set up and start a Live Linux CD or flash drive. If Ethernet does not work here, the problem is with the hardware. Unless you're really good at repairing computers, you should take the PC to a specialist.


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