Upgrading Windows 10 is an important part of computer health. It is the most widely used operating system on the planet and requires continuous updates to protect you from unwanted crashes and rogues. Does Windows Update not work properly for you? We offer several possible fixes to get your PC up and running again.
Clear disk space
The first step is to free up space on the primary drive of your PC. This is probably not the main problem unless a red bar appears on the primary drive in File Explorer> This PC . Because Windows 10 needs space to store temporary files, you should always leave this bar blue, as this is a visual indicator that your storage capacity is either good or has its limits. We provide a separate guide to scanning and cleaning your drive on Windows 1
Checking for Malware
Your second, less intrusive option is to scan all drives for malware. Malicious software on your PC can lurk in the shadows and prevent system updates. For example, if Microsoft tries to patch an exploit that is currently used by hackers, then malware hidden deep in your PC may block the update. Malware probably does not cause problems with Windows Update, but we need to get started with this basic approach before looking at "advanced" solutions.
Read Microsoft's Error Code Guide
If an error code appears in the Windows Update window, navigate to the Microsoft Online Guide. Here, Microsoft offers simple suggestions such as removing external hardware, uninstalling non-Microsoft antivirus software, and uninstalling unneeded, deprecated programs. Microsoft also explains 0xC1900101 Error and provides a chart with other common errors.
Use built-in troubleshooting (Settings app)
1. Click Start followed by the gear symbol in the Start menu. This loads the Settings app.
2. Select Update & Security .
3. Select Troubleshooting .
. 4 Select Windows Update listed under . Start .
. 5 Click the Troubleshooting button.
. 6 Wait for Windows 10 to diagnose the problem, and follow the instructions .
Use Integrated Troubleshooting (Control Panel)
1. Enter Control Panel in Cortana's search box on the taskbar.
. 2 In the results, click the desktop program Control Panel .
3. Click to the top right on View to and select Large Symbols .
. 4 Select Troubleshooting .
5. Click on the link Show all on the left.
6. Click Windows Update at the bottom of the list.
. 7 In the pop-up window, click Advanced .
. 8 Enable Automatically perform repairs .
. 9 Click Next .
10th Allow the tool to diagnose the problem and follow the instructions .
Related Topics: How to Use the Mail App in Windows 10 to Access Gmail, iCloud, and More
Use the Downloadable Troubleshooter
1. Download the Windows Update Troubleshooter from Microsoft here. The file should read wu10.diagcab .
. 2 Start the tool and click Advanced .
3. Enable Automatically perform repairs .
. 4 Click Run as Administrator .
. 5 Click Next .
. 6 Allow the tool to diagnose the problem, and follow the instructions .
Make sure Windows Update Services are running
1. Hold down the Windows key and press the "R" key .
. 2 Enter services.msc and click OK in the Run pop-up box (or press Enter).
3. Scroll down to Windows Update .
. 4 Right-click on the service and select Properties .
5. Set Startup type as Auto in the pop-up window.
. 6 If the Service Status is Stop click the Start button.
. 7 Click Apply and OK .
8. Search Background Intelligent Transfer Service .
. 9 Right-click on the service and select Properties .
10. Set Startup type as Auto in the pop-up window.
. 11 If the service status is Stopped click the Start button.
12th Click Apply and OK .
13. Search Cryptographic Services .
fourteenth Right-click on the service and select Properties .
15. Set Startup type as Auto in the pop-up window.
sixteenth If the service status is Stopped click the Start button.
17th Click Apply and OK .
18th Close the utility Services .
19th Restart your PC.
See also: Enabling Dark Mode in Windows 10, Office, and Microsoft Edge
Changing Your DNS
There may be a problem with your Internet service provider (ISP)) and its DNS server (domain Name system). DNS translates names like androidauthority.com into numeric web addresses in a shared directory used by servers around the world. Your ISP's DNS servers may have technical problems, are out of date with old DNS information, or are overloaded with traffic. Here we bypass your ISP and use Google-managed DNS servers.
1. Type Control Panel in the Cortana search box on the taskbar.
. 2 In the results, click the Control Panel desktop app .
3. In the following window, select Network and Internet (category view).
4. Select Network and Sharing Center .
5. Then click Change Adapter Settings to the left.
6. Select your network connection.
. 7 Right-click and select Properties .
8. Select Internet Protocol Version 4 (TCP / IPv4) and click the Properties button.
. 9 Enable Use the following DNS server addresses .
10th Enter for Preferred DNS Server 126.96.36.199 .
. 11 Enter for Alternative DNS Server 188.8.131.52 .
12th Click OK .
Related: Using Notifications in Windows 10
Temporarily Disabling Automatic Updates
Windows Update issues may be caused by Microsoft. By disabling automatic updates, your Windows 10 PC will not retrieve updates for a specified number of days while Microsoft resolves its distribution issues. This is also a great way to prevent Windows 10 from automatically installing incorrect updates.
1. Click Start and select the gear icon in the Start menu. This opens the Settings app.
2. Select Update & Security .
3. Click the link Advanced Options .
4. On / Off Pause updates . This will halt updates for 30 days.
. 5 You can post feature updates (October 2018 update, etc.) for up to 365 days.
. 6 You can postpone quality updates (security patches, fixes) to up to 30 days.
Run the DISM and SFC commands.
In short for Deployment Image Servicing and Management, the DISM tool scans and fixes issues related to the Windows 10 disc image, which is typically on a hidden partition on your PC. Windows 10 uses the disc image to install or remove major components and to repair damaged system files. Meanwhile, the System File Checker Tool (SFC) checks the integrity of core components in Windows 10 and fixes any issues.
1. Enter Command Prompt in Cortana's search box on the taskbar.
. 2 Right-click the resulting desktop app and select Run As Administrator from the menu.
. 3 In the pop-up window User Account Control click Yes .
4 . Enter the following command and press . Enter :
DISM / Online / Cleanup Image / RestoreHealth
5. Type the following command and press Enter:
sfc / scannow
6. Close Prompt.
. 7 Run Windows Update.
Restart Wuauserv and related services.
1. Enter the command prompt in the Cortana search box.
. 2 Right-click on the resulting desktop app and select Run as administrator in the menu.
. 3 Click Yes in the popup User Account Control .
. 4 Type the following commands one at a time:
- net stop wuauserv
- net stop cryptSvc
- net stop bits
- net stop msiserver
- ren C: Windows SoftwareDistribution SoftwareDistribution. old
- C: Windows System32 catroot2 catroot2.old
- net start wuauserv
- net start cryptSvc
- net start bits
- net start msiserver
5. Close the command prompt.
. 6 Restart your computer.
Deleting Files from Software Distribution Directory
Windows 10 temporarily stores files required to install updates. Just as sometimes you need to empty the cache of a web browser to solve connection problems, corrupted files in that folder can cause problems with Windows Update. If you empty this cache, Windows 10 will be forced to download and use new files.
1. Hold down the Windows key and press the "R" key .
. 2 Enter services.msc and click Enter The pop-up window Run .
3. Scroll to the service Windows Update .
. 4 Right-click on the service and select Stop .
5. Search Background Intelligent Transfer Service .
. 6 Right-click on the service and select Exit .
7. Open File Explorer but do not close the window Services .
. 8 Double-click your primary drive to access its contents.
. 9 Double-click the Windows folder to open it.
10th Scroll to the folder SoftwareDistribution .
. 11 Right-click on the folder and select Delete . If you are not sure if you want to delete this folder, open it and delete its contents instead.
12th Return to the Services window, and restart the Intelligent Background Transfer Service and Windows Update .
Use a restore point
Windows 10 usually creates a restore point before each update. This function allows you to restore the perturbed PC to the time before installing an update, driver, or program that is currently no longer working with Windows Update.
1. Type Create a restore point in Cortana's search box in the system tray.
. 2 Select the result Create Recovery Point (Control Panel) .
3. Click the System Restore button.
4. In the pop-up window, click Next .
5. Select a restore point .
. 6 Click the button Search for affected programs to see which programs, apps, and drivers are affected by the change.
. 7 Click the Close button when the scan is complete.
. 8 Click the Next button.
. 9 Click the Finish button.
This method returns your Windows 10 PC to its original state, although you can keep your files.  Windows 10 Access Settings ” width=”840″ height=”473″ srcset=”https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-840×472.jpg 840w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-300×170.jpg 300w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-768×432.jpg 768w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-16×9.jpg 16w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-32×18.jpg 32w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-28×16.jpg 28w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-56×32.jpg 56w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-64×36.jpg 64w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-712×400.jpg 712w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings.jpg 1000w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-792×446.jpg 792w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-770×433.jpg 770w, https://cdn57.androidauthority.net/wp-content/uploads/2019/04/Windows-10-access-settings-355×200.jpg 355w” sizes=”(max-width: 840px) 100vw, 840px”/>
1. Click Start and then the gear icon on the left side of the Start menu. This will open the Settings app.
2. Once the app is loaded, select Update & Security .
3. Select Restore on the left.
. 4 Click the Getting Started button at Reset this PC .
5. Select to keep your files or to remove everything . The process for resetting the PC starts automatically.
This completes our guide to what you should do if Windows Update does not work. For more Windows 10 tips, see the following guides: